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metanmai

libredesk-mcp

by metanmai

get_agents

Retrieve a list of all agents in the customer support system to manage team members.

Instructions

Get Agents GET /api/v1/agents Tags: Agents

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden but only states 'Get Agents' and the endpoint URL. It does not disclose whether the tool is read-only, what data is returned, pagination, filtering, or any side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very short, but it repeats the tool name and adds the endpoint and tags. It is not verbose, but it could be more informative without being longer.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple list-all tool with no parameters and no output schema, the description is minimally adequate. However, it lacks details on response structure or filters, which could be inferred but are not explicit.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has zero parameters, and schema description coverage is 100%. The description adds nothing about parameters, but no additional information is needed since there are none.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose3/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states 'Get Agents' which is a specific verb+resource, clearly indicating the tool retrieves agent data. However, it does not differentiate from the sibling 'get_agent' (singular), leaving ambiguity about whether it returns a list or a single agent.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives like 'get_agent' or 'get_current_agent'. There are no usage conditions, prerequisites, or context for selection.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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