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metanmai

libredesk-mcp

by metanmai
OverviewSchemaRelated ServersScoreDiscussions
TypeScript
Remote

Server Configuration

Describes the environment variables required to run the server.

NameRequiredDescriptionDefault
LIBREDESK_URLYesBase URL of your Libredesk instance, no trailing slash. e.g. http://localhost:9000
LIBREDESK_API_KEYYesAgent API key from the Libredesk admin UI
LIBREDESK_API_SECRETYesAgent API secret paired with the key

Capabilities

Features and capabilities supported by this server

CapabilityDetails
tools
{}

Tools

Functions exposed to the LLM to take actions

NameDescription
get_agentsC

Get Agents GET /api/v1/agents Tags: Agents

create_agentC

Create Agent POST /api/v1/agents Tags: Agents

get_current_agentC

Get Current Agent GET /api/v1/agents/me Tags: Agents

update_agent_availabilityC

Update Current Agent Availability PUT /api/v1/agents/me/availability Tags: Agents

delete_agentC

Delete Agent DELETE /api/v1/agents/{id} Tags: Agents

get_agentB

Get Agent GET /api/v1/agents/{id} Tags: Agents

update_agentC

Update Agent PUT /api/v1/agents/{id} Tags: Agents

revoke_api_keyB

Revoke A P I Key DELETE /api/v1/agents/{id}/api-key Tags: Agents

generate_api_keyD

Generate A P I Key POST /api/v1/agents/{id}/api-key Tags: Agents

ai_completionC

A I Completion POST /api/v1/ai/completion Tags: AI completions

get_ai_promptsC

Get A I Prompts GET /api/v1/ai/prompts Tags: AI completions

update_ai_providerC

Update A I Provider PUT /api/v1/ai/provider Tags: AI completions

get_contactsC

Get Contacts GET /api/v1/contacts Tags: Contacts

search_contactsC

Search Contacts GET /api/v1/contacts/search Tags: Search

get_contactC

Get Contact GET /api/v1/contacts/{id} Tags: Contacts

update_contactC

Update Contact PUT /api/v1/contacts/{id} Tags: Contacts

block_contactB

Block or Unblock Contact PUT /api/v1/contacts/{id}/block Tags: Contacts

get_contact_notesC

Get Contact Notes GET /api/v1/contacts/{id}/notes Tags: Contact notes

create_contact_noteD

Create Contact Note POST /api/v1/contacts/{id}/notes Tags: Contact notes

delete_contact_noteC

Delete Contact Note DELETE /api/v1/contacts/{id}/notes/{note_id} Tags: Contact notes

create_conversationC

Create Conversation POST /api/v1/conversations Tags: Conversations

get_all_conversationsC

Get all Conversations GET /api/v1/conversations/all Tags: Conversations

get_assigned_conversationsB

Get Assigned Conversations Get all assigned conversations to current user GET /api/v1/conversations/assigned Tags: Conversations

search_conversationsC

Search Conversations GET /api/v1/conversations/search Tags: Search

get_unassigned_conversationsA

Get Unassigned Conversations Get all conversations not assigned to any user and team GET /api/v1/conversations/unassigned Tags: Conversations

send_messageC

Send Message POST /api/v1/conversations/{cuuid}/messages Tags: Conversations

get_messageC

Get Message GET /api/v1/conversations/{cuuid}/messages/{uuid} Tags: Conversations

retry_messageB

Retry Message Retries sending a failed message in the specified conversation. PUT /api/v1/conversations/{cuuid}/messages/{uuid}/retry Tags: Conversations

get_conversationD

Get Conversation GET /api/v1/conversations/{uuid} Tags: Conversations

update_team_assigneeC

Update Team Assignee PUT /api/v1/conversations/{uuid}/assignee/team Tags: Conversations

remove_team_assigneeB

Remove Team Assignee PUT /api/v1/conversations/{uuid}/assignee/team/remove Tags: Conversations

update_user_assigneeD

Update User Assignee PUT /api/v1/conversations/{uuid}/assignee/user Tags: Conversations

remove_user_assigneeD

Remove User Assignee PUT /api/v1/conversations/{uuid}/assignee/user/remove Tags: Conversations

update_conversation_assignee_last_seenC

Update Conversation Assignee Last Seen PUT /api/v1/conversations/{uuid}/last-seen Tags: Conversations

get_messagesC

Get Messages GET /api/v1/conversations/{uuid}/messages Tags: Conversations

get_conversation_participantsC

Get Conversation Participants GET /api/v1/conversations/{uuid}/participants Tags: Conversations

update_conversation_priorityC

Update Conversation Priority PUT /api/v1/conversations/{uuid}/priority Tags: Conversations

update_conversation_statusC

Update Conversation Status PUT /api/v1/conversations/{uuid}/status Tags: Conversations

update_conversationtagsB

Update conversation tags POST /api/v1/conversations/{uuid}/tags Tags: Conversations

media_uploadD

Media Upload POST /api/v1/media Tags: Media

search_messagesC

Search Messages GET /api/v1/messages/search Tags: Search

get_prioritiesC

Get Conversation Priorities GET /api/v1/priorities Tags: Status and priority

get_statusesC

Get Conversation Statuses GET /api/v1/statuses Tags: Status and priority

create_statusC

Create Conversation Status POST /api/v1/statuses Tags: Status and priority

delete_statusC

Delete Conversation Status DELETE /api/v1/statuses/{id} Tags: Status and priority

update_statusC

Update Conversation Status PUT /api/v1/statuses/{id} Tags: Status and priority

get_teamsC

Get Teams GET /api/v1/teams Tags: Teams

create_teamD

Create Team POST /api/v1/teams Tags: Teams

delete_teamC

Delete Team DELETE /api/v1/teams/{id} Tags: Teams

get_teamC

Get Team GET /api/v1/teams/{id} Tags: Teams

update_teamC

Update Team PUT /api/v1/teams/{id} Tags: Teams

get_view_conversationsB

Get View Conversations Get conversations for a specific view GET /api/v1/views/{id}/conversations Tags: Conversations

get_team_unassigned_conversationsA

Get Team Unassigned Conversations Get conversation assigned to team but not assigned to any agent GET /api/v1/teams/{id}/conversations/unassigned Tags: Conversations

health_checkA

Health Check GET /health Tags: Health

Prompts

Interactive templates invoked by user choice

NameDescription

No prompts

Resources

Contextual data attached and managed by the client

NameDescription

No resources

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