Schema | libredesk-mcp

libredesk-mcp

Overview Schema Related Servers Score Discussions

Server Configuration

Describes the environment variables required to run the server.

Name	Required	Description
`LIBREDESK_URL`	Yes	Base URL of your Libredesk instance, no trailing slash. e.g. http://localhost:9000
`LIBREDESK_API_KEY`	Yes	Agent API key from the Libredesk admin UI
`LIBREDESK_API_SECRET`	Yes	Agent API secret paired with the key

Instructions

Guidance the server publishes about itself, which clients place ahead of the tool catalog so the model reads it before choosing anything.

This server publishes no instructions, or was last inspected before Glama recorded them.

Capabilities

Features and capabilities supported by this server

Protocol revision2025-11-25

Capability	Details
`tools`	{}

Tools

Functions exposed to the LLM to take actions

Name	Description
get_agentsC	Get Agents GET /api/v1/agents Tags: Agents
create_agentC	Create Agent POST /api/v1/agents Tags: Agents
get_current_agentC	Get Current Agent GET /api/v1/agents/me Tags: Agents
update_agent_availabilityC	Update Current Agent Availability PUT /api/v1/agents/me/availability Tags: Agents
delete_agentC	Delete Agent DELETE /api/v1/agents/{id} Tags: Agents
get_agentB	Get Agent GET /api/v1/agents/{id} Tags: Agents
update_agentC	Update Agent PUT /api/v1/agents/{id} Tags: Agents
revoke_api_keyB	Revoke A P I Key DELETE /api/v1/agents/{id}/api-key Tags: Agents
generate_api_keyD	Generate A P I Key POST /api/v1/agents/{id}/api-key Tags: Agents
ai_completionC	A I Completion POST /api/v1/ai/completion Tags: AI completions
get_ai_promptsC	Get A I Prompts GET /api/v1/ai/prompts Tags: AI completions
update_ai_providerC	Update A I Provider PUT /api/v1/ai/provider Tags: AI completions
get_contactsC	Get Contacts GET /api/v1/contacts Tags: Contacts
search_contactsC	Search Contacts GET /api/v1/contacts/search Tags: Search
get_contactC	Get Contact GET /api/v1/contacts/{id} Tags: Contacts
update_contactC	Update Contact PUT /api/v1/contacts/{id} Tags: Contacts
block_contactB	Block or Unblock Contact PUT /api/v1/contacts/{id}/block Tags: Contacts
get_contact_notesC	Get Contact Notes GET /api/v1/contacts/{id}/notes Tags: Contact notes
create_contact_noteD	Create Contact Note POST /api/v1/contacts/{id}/notes Tags: Contact notes
delete_contact_noteC	Delete Contact Note DELETE /api/v1/contacts/{id}/notes/{note_id} Tags: Contact notes
create_conversationC	Create Conversation POST /api/v1/conversations Tags: Conversations
get_all_conversationsC	Get all Conversations GET /api/v1/conversations/all Tags: Conversations
get_assigned_conversationsB	Get Assigned Conversations Get all assigned conversations to current user GET /api/v1/conversations/assigned Tags: Conversations
search_conversationsC	Search Conversations GET /api/v1/conversations/search Tags: Search
get_unassigned_conversationsA	Get Unassigned Conversations Get all conversations not assigned to any user and team GET /api/v1/conversations/unassigned Tags: Conversations
send_messageC	Send Message POST /api/v1/conversations/{cuuid}/messages Tags: Conversations
get_messageC	Get Message GET /api/v1/conversations/{cuuid}/messages/{uuid} Tags: Conversations
retry_messageB	Retry Message Retries sending a failed message in the specified conversation. PUT /api/v1/conversations/{cuuid}/messages/{uuid}/retry Tags: Conversations
get_conversationD	Get Conversation GET /api/v1/conversations/{uuid} Tags: Conversations
update_team_assigneeC	Update Team Assignee PUT /api/v1/conversations/{uuid}/assignee/team Tags: Conversations
remove_team_assigneeB	Remove Team Assignee PUT /api/v1/conversations/{uuid}/assignee/team/remove Tags: Conversations
update_user_assigneeD	Update User Assignee PUT /api/v1/conversations/{uuid}/assignee/user Tags: Conversations
remove_user_assigneeD	Remove User Assignee PUT /api/v1/conversations/{uuid}/assignee/user/remove Tags: Conversations
update_conversation_assignee_last_seenC	Update Conversation Assignee Last Seen PUT /api/v1/conversations/{uuid}/last-seen Tags: Conversations
get_messagesC	Get Messages GET /api/v1/conversations/{uuid}/messages Tags: Conversations
get_conversation_participantsC	Get Conversation Participants GET /api/v1/conversations/{uuid}/participants Tags: Conversations
update_conversation_priorityC	Update Conversation Priority PUT /api/v1/conversations/{uuid}/priority Tags: Conversations
update_conversation_statusC	Update Conversation Status PUT /api/v1/conversations/{uuid}/status Tags: Conversations
update_conversationtagsB	Update conversation tags POST /api/v1/conversations/{uuid}/tags Tags: Conversations
media_uploadD	Media Upload POST /api/v1/media Tags: Media
search_messagesC	Search Messages GET /api/v1/messages/search Tags: Search
get_prioritiesC	Get Conversation Priorities GET /api/v1/priorities Tags: Status and priority
get_statusesC	Get Conversation Statuses GET /api/v1/statuses Tags: Status and priority
create_statusC	Create Conversation Status POST /api/v1/statuses Tags: Status and priority
delete_statusC	Delete Conversation Status DELETE /api/v1/statuses/{id} Tags: Status and priority
update_statusC	Update Conversation Status PUT /api/v1/statuses/{id} Tags: Status and priority
get_teamsC	Get Teams GET /api/v1/teams Tags: Teams
create_teamD	Create Team POST /api/v1/teams Tags: Teams
delete_teamC	Delete Team DELETE /api/v1/teams/{id} Tags: Teams
get_teamC	Get Team GET /api/v1/teams/{id} Tags: Teams
update_teamC	Update Team PUT /api/v1/teams/{id} Tags: Teams
get_view_conversationsB	Get View Conversations Get conversations for a specific view GET /api/v1/views/{id}/conversations Tags: Conversations
get_team_unassigned_conversationsA	Get Team Unassigned Conversations Get conversation assigned to team but not assigned to any agent GET /api/v1/teams/{id}/conversations/unassigned Tags: Conversations
health_checkA	Health Check GET /health Tags: Health

Prompts

Interactive templates invoked by user choice

Name	Description
No prompts

Resources

Contextual data attached and managed by the client

Name	Description
No resources

Server Configuration
Instructions
Capabilities
Tools
Prompts
Resources

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