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pylon_get_users

Retrieve all team members and support agents from your Pylon workspace, including their profiles, roles, teams, and availability status.

Instructions

Get all team members and support agents in your Pylon workspace. Returns user profiles including names, roles, teams, and availability status.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full burden. It discloses the return content (user profiles with specific fields) and that it retrieves all users, but doesn't mention behavioral aspects like pagination, rate limits, authentication requirements, or whether this is a read-only operation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences with zero waste: the first states the purpose and scope, the second describes the return value. Every word earns its place, and the description is appropriately sized for a simple retrieval tool.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a retrieval tool with no parameters and no output schema, the description adequately explains what it returns. However, without annotations or output schema, it could benefit from more behavioral context (like whether it's paginated or requires specific permissions) to be fully complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool has 0 parameters with 100% schema description coverage, so the baseline is 4. The description doesn't need to explain parameters, and appropriately focuses on what the tool does rather than parameter details.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the specific action ('Get all team members and support agents') and resource ('in your Pylon workspace'), with explicit scope ('all'). It distinguishes from siblings like 'pylon_search_users' by indicating this returns all users without filtering.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage for retrieving comprehensive user profiles, but doesn't explicitly state when to use this vs. alternatives like 'pylon_search_users' or 'pylon_get_me'. However, the context is clear for fetching all users rather than filtered subsets.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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