pylon_get_issue_messages
Retrieve the complete conversation history for a specific support issue to understand context, track progress, and review all messages between customers and support teams with timestamps and sender details.
Instructions
Get the conversation history for a specific support issue. Returns all messages between customer and support team, including timestamps and sender information. Use this to understand the context and progress of an issue.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| issue_id | Yes | ID of the issue to get messages for. Example: "issue_abc123" |