pylon_get_issue_messages
Retrieve the complete conversation history for a specific support issue to understand context, track progress, and review all messages between customers and support teams with timestamps and sender details.
Instructions
Get the conversation history for a specific support issue. Returns all messages between customer and support team, including timestamps and sender information. Use this to understand the context and progress of an issue.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| issue_id | Yes | ID of the issue to get messages for. Example: "issue_abc123" |