pylon_get_knowledge_base_articles
Retrieve help articles from a knowledge base to resolve customer issues or access self-service documentation content.
Instructions
Get help articles from a specific knowledge base. Use this to find existing documentation that might help resolve customer issues or to see what self-service content is available.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| knowledge_base_id | Yes | ID of the knowledge base to get articles from. Get this from pylon_get_knowledge_bases first. Example: "kb_123abc" |