pylon_create_ticket_form
Create customizable ticket submission forms to collect specific information for different support request types like bug reports, feature requests, or billing questions.
Instructions
Create a new ticket submission form for customers. Use this to customize what information customers provide when creating different types of support requests (bug reports, feature requests, billing questions).
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | Form name that describes its purpose. Examples: "Bug Report Form", "Billing Inquiry", "Feature Request", "Technical Support" | |
| description | No | Description shown to customers explaining when to use this form. Example: "Use this form to report bugs or technical issues with our software." | |
| fields | Yes | Array of form field objects defining what information to collect. Example: [{"type": "text", "name": "summary", "required": true}, {"type": "textarea", "name": "steps_to_reproduce"}, {"type": "select", "name": "browser", "options": ["Chrome", "Firefox", "Safari"]}] |