pylon_get_issues
Retrieve customer support tickets from Pylon with filtering options for status, assignee, and quantity to manage workload and track issue resolution.
Instructions
Get support issues/tickets from Pylon. Returns a list of customer support requests with details like title, status, priority, and assigned team member. Use this to see your workload or find specific issues.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| assignee | No | Filter by assigned team member. Use email or user ID. Examples: "john@support.com", "user_123" | |
| status | No | Filter by issue status. Options: "open", "in_progress", "pending", "resolved", "closed". Example: "open" | |
| limit | No | Maximum number of issues to return (1-100). Default is 50. Example: 25 |