pylon_get_issue
Retrieve complete details for a specific support ticket, including title, status, priority, assignee, customer information, and conversation history.
Instructions
Get complete details of a specific support issue/ticket. Returns full issue information including title, description, status, priority, assignee, customer info, and conversation history.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| issue_id | Yes | ID of the issue to retrieve. Get this from pylon_get_issues or pylon_search_issues. Example: "issue_abc123" |