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jschuller

ServiceNow MCP Server

by jschuller

Delete Record

delete_record

Delete a ServiceNow record by supplying the table name and sys_id. Permanently removes the specified record from the chosen table.

Instructions

Delete a record from a ServiceNow table by sys_id

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
sys_idYesThe sys_id of the record to delete
table_nameYesThe ServiceNow table name

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden of behavioral disclosure. It states 'Delete' but fails to reveal that deletion is permanent, whether it cascades, or whether special permissions are required. This is a destructive operation, and the absence of cautionary context is a significant gap.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, tightly crafted sentence that directly communicates the tool's purpose. Every word is necessary, and there is no redundancy or clutter.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is simple and the schema covers parameters, plus an output schema exists, so return values are not needed. However, as a deletion tool with no annotations, key contextual information such as irreversibility and potential side effects is omitted, leaving the description adequate but incomplete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema provides 100% coverage with descriptions for both `sys_id` and `table_name`, so the baseline is 3. The description adds no additional parameter context, but the schema already carries the meaning effectively.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Delete'), the resource ('a record from a ServiceNow table'), and the method ('by sys_id'). This unambiguously distinguishes it from sibling tools like get_record, create_record, and update_record.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives, nor does it mention prerequisites or exclusions. No cross-references to sibling tools are given, leaving the agent without context for tool selection.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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