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jschuller

ServiceNow MCP Server

by jschuller

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    Related Servers

    • A
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      MCP server that gives Claude Code tools to read, write, and configure a ServiceNow instance, enabling hands-off flow design and management via basic auth.
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    • F
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      A local gateway that exposes ServiceNow REST APIs as MCP tools, enabling natural language interaction with ServiceNow incidents, changes, CMDB, and scripts via Claude and other MCP clients.
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    • A
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      Enables Claude to interact with ServiceNow instances through comprehensive API integration. Supports incident management, service catalog operations, change requests, knowledge base management, user administration, and agile project management with multiple authentication methods.
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    TDQS

    B3.4/5.0

    Scored across 20 tools

    Disambiguation3/5

    The generic record tools overlap substantially with the CI-specific tools: create_record/create_ci, update_record/update_ci, list_records/list_ci, and get_record/get_ci all target the CMDB table in different ways. Descriptions clarify the CMDB intent, but an agent must still decide whether to use the generic or specialized tool for the same underlying table.

    Naming Consistency5/5

    All tool names use consistent snake_case and a verb_noun pattern such as create_record, list_records, get_update_set, and delete_record. The few compound names like set_current_update_set and get_ci_relationships remain predictable and readable.

    Tool Count3/5

    Twenty tools is at the high end for a single MCP server and feels heavy, though the broad ServiceNow surface area (records, CMDB, update sets, metadata) explains much of the count. It is reasonable but not tightly scoped.

    Completeness4/5

    Core record CRUD is complete, and CMDB plus update-set workflows are mostly covered with schema, references, aggregation, and current-user tools. Minor gaps exist, such as no dedicated delete_ci or broader update-set lifecycle operations, but generic record tools can cover some of these.

    Maintenance

    ActivityActive
    ResponsivenessSlow