Schema | ServiceNow MCP Server

ServiceNow MCP Server

Describes the environment variables required to run the server.

Name	Required	Description
`SERVICENOW_PASSWORD`	No	Password for basic auth
`SERVICENOW_USERNAME`	No	Username for basic auth
`SERVICENOW_AUTH_TYPE`	Yes	Authentication type: 'basic' or 'oauth'
`SERVICENOW_CLIENT_ID`	No	OAuth client ID (required if auth type is 'oauth')
`SERVICENOW_INSTANCE_URL`	Yes	ServiceNow instance URL (e.g., https://your-instance.service-now.com)
`SERVICENOW_CLIENT_SECRET`	No	OAuth client secret (required if auth type is 'oauth')

Guidance the server publishes about itself, which clients place ahead of the tool catalog so the model reads it before choosing anything.

This server publishes no instructions, or was last inspected before Glama recorded them.

Features and capabilities supported by this server

Protocol revision2025-11-25

Capability	Details
`tools`	{ "listChanged": true }
`logging`	{}
`prompts`	{ "listChanged": false }
`resources`	{ "subscribe": false, "listChanged": false }

Functions exposed to the LLM to take actions

Name	Description
list_recordsA	List records from any ServiceNow table with optional filtering, field selection, and pagination
get_recordA	Get a single record from a ServiceNow table by sys_id
create_recordB	Create a new record in any ServiceNow table
update_recordB	Update an existing record in a ServiceNow table
delete_recordB	Delete a record from a ServiceNow table by sys_id
aggregate_recordsA	Aggregate records using COUNT, AVG, MIN, MAX, SUM with optional GROUP BY via the Stats API
list_ciA	List CMDB configuration items with optional class and query filtering
get_ciA	Get a single CMDB configuration item by sys_id
create_ciC	Create a new CMDB configuration item
update_ciC	Update a CMDB configuration item
get_ci_relationshipsA	Get relationships for a CMDB configuration item (parent and child)
get_system_propertiesB	Query ServiceNow system properties
get_current_userA	Get the currently authenticated user's information
get_table_schemaA	Get the data dictionary (field definitions) for a ServiceNow table
list_update_setsA	List update sets with optional state and query filtering
get_update_setA	Get details of a specific update set by sys_id
create_update_setA	Create a new update set for tracking customizations
set_current_update_setB	Set an update set as the current active update set
list_update_set_changesA	List all customer updates (changes) within an update set

Interactive templates invoked by user choice

Name	Description
No prompts

Contextual data attached and managed by the client

Name	Description
`instance_info`	Instance URL, platform version, logged-in user, and timezone
`current_update_set`	Currently active update set name, sys_id, and state
`cmdb_classes`	CMDB CI class hierarchy — class names, labels, and parent classes
`query_syntax_help`	ServiceNow encoded query operators reference — prevents hallucinated query syntax

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/jschuller/mcp-server-servicenow'

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