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mcp-tomticket

by glira

tomticket_list_department_operators

List all operators assigned to a specific department by providing its ID. This read-only action retrieves department members without modifying any data.

Instructions

Lista atendentes de um departamento. Nao altera dados.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
department_idYesIdentificador do departamento.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv1.0.0

TDQS

A4/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the behavioral burden. 'Nao altera dados' explicitly communicates that this is a non-mutating, read-only operation, which is the key behavioral trait for this endpoint. It does not cover auth, errors, or response shape, but those are less critical for a simple listing operation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two short sentences with no filler. The action is front-loaded and the safety note is concise and meaningful.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple one-parameter read-only listing tool, the definition is largely complete: resource, non-mutation, and required parameter are clear. It falls slightly short on return-value shape and precondition/error details, but this is a minor gap given the low complexity and descriptive schema.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%; the only parameter, department_id, is already described as 'Identificador do departamento.' The description adds no additional meaning beyond the schema, so the baseline of 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific verb and resource: it lists operators/attendants of a department. The explicit 'Nao altera dados' confirms a read-only action, and the tool is clearly distinguishable from sibling list tools like tomticket_list_department_categories or tomticket_list_department_statuses.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The use case is implied by saying it lists department operators, but there is no explicit when-to-use / when-not-to-use guidance or mention of relevant alternatives. An agent must infer the appropriate context from the tool name and the single action described.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.