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mcp-tomticket

by glira
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    TDQS

    B3.1/5.0

    Scored across 49 tools

    Disambiguation3/5

    Most tools are clearly distinct, but several families overlap: tomticket_list_departments already includes categories, operators, and statuses, while separate department-list tools exist. Similarly, tomticket_list_custom_fields overlaps with five scoped custom-field listers. The descriptions help, but the boundaries are not always obvious in a 49-tool set.

    Naming Consistency4/5

    The tools overwhelmingly follow a clear tomticket_verb_noun snake_case pattern, such as list_tickets, create_customer, and finish_ticket. Minor deviations like tomticket_customer_exists and tomticket_customer_quick_access break the verb-first convention, but the overall naming scheme remains predictable and readable.

    Tool Count2/5

    49 tools is well above the 25+ threshold and creates unnecessary navigation burden. Many tools could be consolidated with parameters, such as the six custom-field listers and four department listers, making the surface heavier than the domain requires.

    Completeness3/5

    Core ticket, customer, and article workflows are well covered, including mutation operations. However, notable gaps exist: there is no general ticket update/delete, no delete for articles/customers/organizations, no article-category management beyond listing, and chat tools are read-only with no reply capability.

    Maintenance

    ActivitySlowing
    ResponsivenessNo issues

    Resources