close_ticket
Close a ticket with a specified state and optional note. Use 'closed successful' for resolved issues or 'closed unsuccessful' for unresolved.
Instructions
Close a ticket by setting its state to 'closed successful' and optionally adding a closing note
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| note | No | Optional closing note/reason | |
| state | No | Close state (default: 'closed successful'). Use 'closed unsuccessful' for unresolved tickets. | |
| ticket_id | Yes | The Otobo ticket ID to close |