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list_priorities

Retrieve existing ticket priorities from OTOBO to identify available options for ticket creation or filtering.

Instructions

List available Otobo ticket priorities by examining existing tickets. Returns priority names found in the system.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description explains that it 'examines existing tickets' to derive priorities and 'returns priority names found in the system', providing clear behavioral context beyond the lack of annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two concise sentences with no extraneous information, each providing essential value: the action and the output.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity (no parameters, no output schema, no annotations), the description fully specifies its purpose and what it returns, making it complete for an AI agent to use correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

There are no parameters in the input schema (schema coverage 100%), and the description implicitly covers the parameter semantics by stating the tool's behavior; baseline score of 4 for zero-parameter tools.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'List' and the resource 'available Otobo ticket priorities', uniquely identifying its function among sibling tools like list_queues and list_states.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives, such as if specific priority names are needed or if a broader search is required. It lacks explicit usage context.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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