list_sla_policies
Retrieve a list of all SLA policies defined in your DMTicket workspace for tracking service level agreements.
Instructions
Danh sách chính sách SLA
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Retrieve a list of all SLA policies defined in your DMTicket workspace for tracking service level agreements.
Danh sách chính sách SLA
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations provided. The description only states 'List SLA policies' with no details on return format, pagination, authentication requirements, or side effects. Fails to disclose essential behavioral traits.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
Single sentence is concise but lacks structure. Could front-load key behavioral details. No wasted words, but also no substantial content beyond the name.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a simple list tool with no parameters and no output schema, the description is incomplete. Does not mention what is returned (e.g., list of SLA policy objects), pagination, or filtering capabilities.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Input schema has 0 parameters, so schema description coverage is trivially 100%. Description does not need to add parameter details. Baseline 4 for zero-parameter tool.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The tool name 'list_sla_policies' clearly indicates a list operation on SLA policies. The description in Vietnamese confirms this, though language mismatch may slightly hinder clarity for English-centric agents. Distinguishes from sibling create/get/update/delete tools.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance on when to use this tool versus alternatives like get_sla_policy. No context on typical use cases, prerequisites, or exclusions.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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