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doanhnd9989

DMTicket MCP Server

by doanhnd9989

assign_a_conversation

Assign a conversation to a team or a specific assignee using their IDs, directing the conversation to the appropriate handler for follow-up.

Instructions

Assign Conversation

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
team_idNoId of the team. If the assignee_id is present, this param would be ignored
assignee_idNoId of the assignee user
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are present, so the description must disclose behavioral traits. It fails to mention that assigning may override existing assignments, ignore team_id if assignee_id is present, or any side effects. This is a critical gap.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness1/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Extreme brevity sacrifices clarity. One word is insufficient to convey purpose or usage. This is under-specification, not conciseness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description is completely inadequate given there is no output schema and no annotations. It does not explain the return value, prerequisites, or behavioral nuances of the assignment operation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with separate descriptions for each parameter. The description adds no additional semantics beyond the schema, resulting in a baseline score of 3.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose1/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Assign Conversation' is a tautology that merely repeats the tool name. It lacks a verb or resource specification, making it impossible to distinguish from sibling tools like update_conversation or toggle_status.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No usage guidelines are provided. The description does not indicate when to use this tool versus alternatives like update_conversation or list all conversation tools. The schema suggests it may be used to assign to a team or user, but context is missing.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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