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doanhnd9989

DMTicket MCP Server

by doanhnd9989

get_inbox_summary_report

Retrieve conversation statistics grouped by inbox to analyze ticket distribution and response patterns across different inboxes.

Instructions

Get conversation statistics grouped by inbox

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries full burden. Fails to disclose safety, data freshness, auth needs, or return format. Minimal behavioral context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single concise sentence, no wasted words. Clearly front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema and many sibling reporting tools, description lacks detail on what statistics are included, how they are aggregated, and whether any filtering is needed. Incomplete for a reporting tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

No parameters exist, so schema coverage is 100%. Baseline for 0 params is 4, and description does not need to add parameter detail.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Get conversation statistics grouped by inbox', which is a specific verb+resource. It differentiates from siblings by specifying grouping by inbox, though many reporting tools exist.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool vs alternatives like list_all_conversation_statistics or get_channel_summary_report. No context on prerequisites or appropriate use cases.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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