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kaiten_create_sd_template_answer

Create reusable Service Desk template answers by specifying a name and response text to ensure consistent replies.

Instructions

Create a new Service Desk template answer.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesTemplate name (max 256 chars)
textYesTemplate answer text
Install Server

TDQS

B3.1/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full behavioral disclosure burden. It reveals only that this is a creation operation; it does not disclose what the tool returns, whether duplicate names are rejected, error behavior, or permissions needed. The agent knows it writes but not what to expect.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The single sentence is efficient, front-loaded, and free of filler. It earns its place, though it could include a bit more useful context (such as return behavior) without becoming bloated.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no annotations and no output schema, the description does not explain what the call returns, whether names must be unique, or how a created template answer is identified afterward. Parameter schema coverage is complete, but the behavioral context an agent needs for a create operation is missing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the input schema already documents both parameters (name with max length, text with its purpose). The description adds no parameter-level detail, so the baseline of 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('Create') and a specific resource ('Service Desk template answer'), which precisely states what the tool does. Among the large sibling set it is distinguished from list/get/update/delete_sd_template_answers by the create verb, and from other create_* tools by the resource being created.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is given on when to use this tool versus alternatives. It does not mention that updating an existing answer would use kaiten_update_sd_template_answer, or that listing existing answers should go through kaiten_list_sd_template_answers. An agent must infer usage from the tool name alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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