kaiten_create_sd_service
Create a Service Desk service by specifying name, board, position, and optional settings like default column, email notifications, and custom fields.
Instructions
Create a new Service Desk service.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| lng | No | Language code (2-char, e.g. 'en', 'ru') | |
| name | Yes | Service name (max 256 chars) | |
| lane_id | No | Default lane ID on the board | |
| type_id | No | Card type ID for created request cards | |
| board_id | Yes | Board ID where request cards are created | |
| position | Yes | Sort position | |
| settings | No | Additional settings (e.g. {allowed_email_masks: [...]}) | |
| column_id | No | Default column ID on the board | |
| is_default | No | Set as the default service (only one allowed per company) | |
| description | No | Service description | |
| hide_in_list | No | Hide service in the public service list | |
| display_status | No | How status is displayed | |
| email_settings | No | Email notification settings bitmask (default 7) | |
| fields_settings | No | Custom property fields configuration for the request form (JSON) | |
| template_description | No | Default description template for new requests | |
| allow_to_add_external_recipients | No | Allow adding external email recipients |