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Inbox List

inbox_list
Read-onlyIdempotent

List support inboxes in an organization with channel type, name, and health. Use organization_list to find the organization ID.

Instructions

List the support inboxes of an organization: email, WhatsApp, Messenger, Instagram, LinkedIn, Google Play, App Store and website chat, with their type, name and health.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
organizationIdYesThe organization id. Use organization_list to find it.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

A3.5/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint, destructiveHint=false and openWorldHint=false, so the safety profile is covered. The description adds the channel coverage and the fields returned, but says nothing about pagination, result limits, or permission requirements for the organization.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single front-loaded sentence with no preamble. The channel enumeration is somewhat long but it is the substantive scope information, so it earns its space.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a one-parameter, read-only list tool with no output schema, the description covers resource, scope and returned fields. Only the absence of pagination/limits handling keeps it short of complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, and the schema itself already tells the agent to use organization_list to find the id. The description adds no meaning beyond the schema, so the baseline of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('List the support inboxes of an organization') and enumerates the channel scope plus returned attributes (type, name, health), so an agent can distinguish it from inbox_get and inbox_statistics without opening any schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description gives no when-to-use or when-not-to-use guidance and never names an alternative such as inbox_get for a single inbox or inbox_statistics for metrics. Usage is only implied by the word 'List'.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.