Message Update
message_updateEdit a draft reply or internal note before sending by updating its text, subject, language, or translation. Sent messages cannot be edited.
Instructions
Edit a draft or an internal note before it is sent: replace its text, subject, language or translation. Only provide fields to change. Sent messages cannot be edited.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| message | No | New plain text body. | |
| subject | No | New subject. | |
| language | No | Two-letter language code of the text. | |
| messageId | Yes | The message id (see conversation_messages or conversation_thread). | |
| translation | No | The text as the agent wrote it, when message is a translation of it. | |
| organizationId | Yes | The organization id. Use organization_list to find it. |