perform_transition
Execute workflow transitions on Jira Service Management requests, such as resolving or closing issues, by providing the issue key and transition ID.
Instructions
Perform a workflow transition on a customer request (e.g. resolve, close).
Call list_customer_transitions first to discover available transition IDs.
Args: issue_id_or_key: The issue key (e.g. "X000") or numeric issue ID. transition_id: The numeric transition ID. comment: (Optional) Comment to add along with the transition.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| issue_id_or_key | Yes | ||
| transition_id | Yes | ||
| comment | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |