get_request_sla
Retrieve SLA metrics for a customer request, including remaining time, breach status, and goal durations for each configured metric.
Instructions
Get SLA (Service Level Agreement) metrics for a customer request.
Returns remaining time, breach status, and goal durations for every SLA metric configured on the request.
Args: issue_id_or_key: The issue key (e.g. "X000") or numeric issue ID. start: Pagination offset (0-based). limit: Maximum number of results (default 50).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| issue_id_or_key | Yes | ||
| start | No | ||
| limit | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |