add_request_comment
Add comments to customer requests, choosing between public replies and internal agent notes.
Instructions
Add a comment to a customer request.
Set public=true for customer-visible replies or public=false
for internal agent notes that the customer cannot see.
Args:
issue_id_or_key: The issue key (e.g. "X000") or numeric issue ID.
body: The comment text (plain text or Jira wiki markup).
public: true — visible to customer; false — internal agent note.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| issue_id_or_key | Yes | ||
| body | Yes | ||
| public | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |