list_queues
Retrieve agent queues—saved JQL filters—used to triage requests in a service desk. Optionally include issue counts and paginate results.
Instructions
List agent queues defined in a service desk.
Queues are saved JQL filters that agents use to triage requests (e.g. "All open", "Unassigned", "SLA breached").
Args:
service_desk_id: The numeric ID of the service desk (e.g. "1").
include_count: Set true to include the number of issues per queue.
start: Pagination offset (0-based).
limit: Maximum number of results (default 50).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| service_desk_id | Yes | ||
| include_count | No | ||
| start | No | ||
| limit | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |