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CzSadykov

jira-service-desk-mcp

by CzSadykov

list_my_customer_requests

List customer requests where you are the reporter or participant to view your open tickets at a glance.

Instructions

List customer requests raised by or involving the current user.

Returns requests where the authenticated user is the reporter or a participant. Useful to see "my open tickets" at a glance.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations exist, so description carries full burden. It explains the filtering logic (user is reporter or participant), which is sufficient for a simple list tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, no wasted words. Front-loaded with main purpose, then scope and use case. Ideal conciseness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given zero parameters and simple purpose, description covers everything needed: what it lists and for whom. Output schema exists for return details, so complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

No parameters exist, and schema coverage is 100%. Description does not need to add param details; baseline 4 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool lists customer requests for the current user, specifying the scope as reporter or participant. It distinguishes from sibling tools like 'get_customer_request' and 'list_customers'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides context with 'useful to see my open tickets at a glance,' indicating when to use. No explicit when-not or alternatives, but the helpful hint aids selection.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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