Skip to main content
Glama
CzSadykov

jira-service-desk-mcp

by CzSadykov

get_request_type

Retrieve the name, description, and help text of a specific request type by providing its service desk and request type IDs.

Instructions

Get details of a specific request type (name, description, help text).

Args: service_desk_id: The numeric ID of the service desk (e.g. "1"). request_type_id: The numeric ID of the request type (e.g. "10").

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
service_desk_idYes
request_type_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description must cover behavior. Only states 'Get details' implying read-only, but lacks info on permissions, side effects, or limits.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Concise two-part structure: purpose sentence upfront, then parameter list. Zero unnecessary words, easy to parse.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Tool has output schema covering return values. Description states return fields (name, description, help text). All necessary context provided for a simple retrieval.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema has 0% description coverage, but description adds clear explanation for each parameter: numeric IDs with examples (e.g., '1', '10'), compensating well.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states 'Get details of a specific request type' with specific return fields (name, description, help text). Distinct from sibling 'list_request_types' which lists all.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives like 'list_request_types'. The description only provides parameter details without contrast.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/CzSadykov/jira-service-desk-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server