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CzSadykov

jira-service-desk-mcp

by CzSadykov

list_service_desks

List all service desks you can access. Returns IDs, project keys, and names for each service desk.

Instructions

List all service desks accessible to the current user.

Returns IDs, project keys and names of every service desk the authenticated user can see. Use this as a starting point to discover available service desks before querying request types, queues, etc.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries full burden. Discloses access scope ('accessible to current user', 'authenticated user') and return format. Does not detail rate limits or pagination, but tool is simple with no parameters.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three sentences, no wasted words. Front-loaded with main action, then return details, then usage guidance. Each sentence earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a zero-parameter listing tool with an output schema, the description fully covers purpose, return values, and usage context. No gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Tool has zero parameters, baseline score is 4. Description does not need to explain parameters.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states it lists all service desks accessible to the current user, specifies return fields (IDs, project keys, names), and distinguishes from siblings like 'get_service_desk' by being a list operation. Suggests use as a starting point.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly advises using this tool as a starting point before querying request types, queues, etc. Implies it's for discovery. Lacks explicit when-not-to-use, but context is clear given sibling tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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