get_customer_request_status
Retrieve the current status and status category of a customer request by providing its issue key or numeric ID.
Instructions
Get the current status and status category of a customer request.
Args: issue_id_or_key: The issue key (e.g. "X000") or numeric issue ID.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| issue_id_or_key | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |