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ServiceNow MCP Server

by javerthl

update_article

Modify an existing ServiceNow knowledge article by updating its title, content, description, category, or keywords using the article ID.

Instructions

Update an existing knowledge article

Input Schema

NameRequiredDescriptionDefault
article_idYesID of the article to update
categoryNoUpdated category for the article
keywordsNoUpdated keywords for search
short_descriptionNoUpdated short description
textNoUpdated main body text for the article. Field supports html formatting and wiki markup based on the article_type. HTML is the default.
titleNoUpdated title of the article

Input Schema (JSON Schema)

{ "properties": { "article_id": { "description": "ID of the article to update", "title": "Article Id", "type": "string" }, "category": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Updated category for the article", "title": "Category" }, "keywords": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Updated keywords for search", "title": "Keywords" }, "short_description": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Updated short description", "title": "Short Description" }, "text": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Updated main body text for the article. Field supports html formatting and wiki markup based on the article_type. HTML is the default.", "title": "Text" }, "title": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Updated title of the article", "title": "Title" } }, "required": [ "article_id" ], "type": "object" }

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