create_article
Create knowledge articles in ServiceNow by providing title, content, category, and knowledge base details to document solutions and procedures.
Instructions
Create a new knowledge article
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| article_type | No | The type of article. Options are 'text' or 'wiki'. text lets the text field support html formatting. wiki lets the text field support wiki markup. | html |
| category | Yes | Category for the article | |
| keywords | No | Keywords for search | |
| knowledge_base | Yes | The knowledge base to create the article in | |
| short_description | Yes | Short description of the article | |
| text | Yes | The main body text for the article. Field supports html formatting and wiki markup based on the article_type. HTML is the default. | |
| title | Yes | Title of the article |
Input Schema (JSON Schema)
{
"properties": {
"article_type": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": "html",
"description": "The type of article. Options are 'text' or 'wiki'. text lets the text field support html formatting. wiki lets the text field support wiki markup.",
"title": "Article Type"
},
"category": {
"description": "Category for the article",
"title": "Category",
"type": "string"
},
"keywords": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Keywords for search",
"title": "Keywords"
},
"knowledge_base": {
"description": "The knowledge base to create the article in",
"title": "Knowledge Base",
"type": "string"
},
"short_description": {
"description": "Short description of the article",
"title": "Short Description",
"type": "string"
},
"text": {
"description": "The main body text for the article. Field supports html formatting and wiki markup based on the article_type. HTML is the default.",
"title": "Text",
"type": "string"
},
"title": {
"description": "Title of the article",
"title": "Title",
"type": "string"
}
},
"required": [
"title",
"text",
"short_description",
"knowledge_base",
"category"
],
"type": "object"
}