create_category
Create a new category in a ServiceNow knowledge base to organize articles and content. Specify title, knowledge base, and optional parent category for hierarchical structuring.
Instructions
Create a new category in a knowledge base
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| active | No | Whether the category is active | |
| description | No | Description of the category | |
| knowledge_base | Yes | The knowledge base to create the category in | |
| parent_category | No | Parent category (if creating a subcategory). Sys_id refering to the parent category or sys_id of the parent table. | |
| parent_table | No | Parent table (if creating a subcategory). Sys_id refering to the table where the parent category is defined. | |
| title | Yes | Title of the category |