create_category
Create a new category in a ServiceNow knowledge base to organize articles and content. Specify title, knowledge base, and optional parent category for hierarchical structuring.
Instructions
Create a new category in a knowledge base
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| active | No | Whether the category is active | |
| description | No | Description of the category | |
| knowledge_base | Yes | The knowledge base to create the category in | |
| parent_category | No | Parent category (if creating a subcategory). Sys_id refering to the parent category or sys_id of the parent table. | |
| parent_table | No | Parent table (if creating a subcategory). Sys_id refering to the table where the parent category is defined. | |
| title | Yes | Title of the category |
Input Schema (JSON Schema)
{
"properties": {
"active": {
"default": true,
"description": "Whether the category is active",
"title": "Active",
"type": "boolean"
},
"description": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Description of the category",
"title": "Description"
},
"knowledge_base": {
"description": "The knowledge base to create the category in",
"title": "Knowledge Base",
"type": "string"
},
"parent_category": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Parent category (if creating a subcategory). Sys_id refering to the parent category or sys_id of the parent table.",
"title": "Parent Category"
},
"parent_table": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Parent table (if creating a subcategory). Sys_id refering to the table where the parent category is defined.",
"title": "Parent Table"
},
"title": {
"description": "Title of the category",
"title": "Title",
"type": "string"
}
},
"required": [
"title",
"knowledge_base"
],
"type": "object"
}