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javerthl

ServiceNow MCP Server

by javerthl

create_story

Create new stories in ServiceNow with required details like short description and acceptance criteria, plus optional fields for state, assignment, and project tracking.

Instructions

Create a new story in ServiceNow

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
acceptance_criteriaYesAcceptance criteria for the story
assigned_toNoUser assigned to the story
assignment_groupNoGroup assigned to the story
descriptionNoDetailed description of the story
epicNoEpic that the story belongs to. It requires the System ID of the epic.
projectNoProject that the story belongs to. It requires the System ID of the project.
short_descriptionYesShort description of the story
stateNoState of story (-6 is Draft,-7 is Ready for Testing,-8 is Testing,1 is Ready, 2 is Work in progress, 3 is Complete, 4 is Cancelled)
story_pointsNoPoints value for the story
work_notesNoWork notes to add to the story. Used for adding notes and comments to a story

Implementation Reference

  • The main handler function that implements the create_story tool logic by validating parameters and making a POST request to the ServiceNow rm_story table API.
    def create_story( auth_manager: AuthManager, server_config: ServerConfig, params: Dict[str, Any], ) -> Dict[str, Any]: """ Create a new story in ServiceNow. Args: auth_manager: The authentication manager. server_config: The server configuration. params: The parameters for creating the story. Returns: The created story. """ # Unwrap and validate parameters result = _unwrap_and_validate_params( params, CreateStoryParams, required_fields=["short_description", "acceptance_criteria"] ) if not result["success"]: return result validated_params = result["params"] # Prepare the request data data = { "short_description": validated_params.short_description, "acceptance_criteria": validated_params.acceptance_criteria, } # Add optional fields if provided if validated_params.description: data["description"] = validated_params.description if validated_params.state: data["state"] = validated_params.state if validated_params.assignment_group: data["assignment_group"] = validated_params.assignment_group if validated_params.story_points: data["story_points"] = validated_params.story_points if validated_params.assigned_to: data["assigned_to"] = validated_params.assigned_to if validated_params.epic: data["epic"] = validated_params.epic if validated_params.project: data["project"] = validated_params.project if validated_params.work_notes: data["work_notes"] = validated_params.work_notes # Get the instance URL instance_url = _get_instance_url(auth_manager, server_config) if not instance_url: return { "success": False, "message": "Cannot find instance_url in either server_config or auth_manager", } # Get the headers headers = _get_headers(auth_manager, server_config) if not headers: return { "success": False, "message": "Cannot find get_headers method in either auth_manager or server_config", } # Add Content-Type header headers["Content-Type"] = "application/json" # Make the API request url = f"{instance_url}/api/now/table/rm_story" try: response = requests.post(url, json=data, headers=headers) response.raise_for_status() result = response.json() return { "success": True, "message": "Story created successfully", "story": result["result"], } except requests.exceptions.RequestException as e: logger.error(f"Error creating story: {e}") return { "success": False, "message": f"Error creating story: {str(e)}", }
  • Pydantic BaseModel defining the input schema/parameters for the create_story tool.
    class CreateStoryParams(BaseModel): """Parameters for creating a story.""" short_description: str = Field(..., description="Short description of the story") acceptance_criteria: str = Field(..., description="Acceptance criteria for the story") description: Optional[str] = Field(None, description="Detailed description of the story") state: Optional[str] = Field(None, description="State of story (-6 is Draft,-7 is Ready for Testing,-8 is Testing,1 is Ready, 2 is Work in progress, 3 is Complete, 4 is Cancelled)") assignment_group: Optional[str] = Field(None, description="Group assigned to the story") story_points: Optional[int] = Field(10, description="Points value for the story") assigned_to: Optional[str] = Field(None, description="User assigned to the story") epic: Optional[str] = Field(None, description="Epic that the story belongs to. It requires the System ID of the epic.") project: Optional[str] = Field(None, description="Project that the story belongs to. It requires the System ID of the project.") work_notes: Optional[str] = Field(None, description="Work notes to add to the story. Used for adding notes and comments to a story")
  • The registration of the 'create_story' tool in the central tool_definitions dictionary used by the MCP server, linking the handler function, input schema, description, and serialization method.
    "create_story": ( create_story_tool, CreateStoryParams, str, "Create a new story in ServiceNow", "str", ),
  • Import of the create_story handler into the tools package __init__.py, exposing it for use in other modules like tool_utils.py.
    from servicenow_mcp.tools.story_tools import ( create_story,

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