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ServiceNow MCP Server

by javerthl

create_story

Create new stories in ServiceNow with required details like short description and acceptance criteria, plus optional fields for state, assignment, and project tracking.

Instructions

Create a new story in ServiceNow

Input Schema

NameRequiredDescriptionDefault
acceptance_criteriaYesAcceptance criteria for the story
assigned_toNoUser assigned to the story
assignment_groupNoGroup assigned to the story
descriptionNoDetailed description of the story
epicNoEpic that the story belongs to. It requires the System ID of the epic.
projectNoProject that the story belongs to. It requires the System ID of the project.
short_descriptionYesShort description of the story
stateNoState of story (-6 is Draft,-7 is Ready for Testing,-8 is Testing,1 is Ready, 2 is Work in progress, 3 is Complete, 4 is Cancelled)
story_pointsNoPoints value for the story
work_notesNoWork notes to add to the story. Used for adding notes and comments to a story

Input Schema (JSON Schema)

{ "properties": { "acceptance_criteria": { "description": "Acceptance criteria for the story", "title": "Acceptance Criteria", "type": "string" }, "assigned_to": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "User assigned to the story", "title": "Assigned To" }, "assignment_group": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Group assigned to the story", "title": "Assignment Group" }, "description": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Detailed description of the story", "title": "Description" }, "epic": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Epic that the story belongs to. It requires the System ID of the epic.", "title": "Epic" }, "project": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Project that the story belongs to. It requires the System ID of the project.", "title": "Project" }, "short_description": { "description": "Short description of the story", "title": "Short Description", "type": "string" }, "state": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "State of story (-6 is Draft,-7 is Ready for Testing,-8 is Testing,1 is Ready, 2 is Work in progress, 3 is Complete, 4 is Cancelled)", "title": "State" }, "story_points": { "anyOf": [ { "type": "integer" }, { "type": "null" } ], "default": 10, "description": "Points value for the story", "title": "Story Points" }, "work_notes": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Work notes to add to the story. Used for adding notes and comments to a story", "title": "Work Notes" } }, "required": [ "short_description", "acceptance_criteria" ], "type": "object" }

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