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javerthl

ServiceNow MCP Server

by javerthl

list_groups

Retrieve and filter ServiceNow groups by active status, type, or search terms in name/description fields, with pagination controls for large datasets.

Instructions

List groups from ServiceNow with optional filtering

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
activeNoFilter by active status
limitNoMaximum number of groups to return
offsetNoOffset for pagination
queryNoCase-insensitive search term that matches against group name or description fields. Uses ServiceNow's LIKE operator for partial matching.
typeNoFilter by group type

Implementation Reference

  • The core handler function for the 'list_groups' tool. It constructs a query to the ServiceNow 'sys_user_group' table API, applies filters for limit, offset, active status, type, and search query, fetches the data, and returns a structured response with groups list.
    def list_groups( config: ServerConfig, auth_manager: AuthManager, params: ListGroupsParams, ) -> dict: """ List groups from ServiceNow. Args: config: Server configuration. auth_manager: Authentication manager. params: Parameters for listing groups. Returns: Dictionary containing list of groups. """ api_url = f"{config.api_url}/table/sys_user_group" query_params = { "sysparm_limit": str(params.limit), "sysparm_offset": str(params.offset), "sysparm_display_value": "true", } # Build query query_parts = [] if params.active is not None: query_parts.append(f"active={str(params.active).lower()}") if params.type: query_parts.append(f"type={params.type}") if params.query: query_parts.append(f"^nameLIKE{params.query}^ORdescriptionLIKE{params.query}") if query_parts: query_params["sysparm_query"] = "^".join(query_parts) # Make request try: response = requests.get( api_url, params=query_params, headers=auth_manager.get_headers(), timeout=config.timeout, ) response.raise_for_status() result = response.json().get("result", []) return { "success": True, "message": f"Found {len(result)} groups", "groups": result, "count": len(result), } except requests.RequestException as e: logger.error(f"Failed to list groups: {e}") return {"success": False, "message": f"Failed to list groups: {str(e)}"}
  • Pydantic model defining the input parameters for the list_groups tool, including pagination (limit, offset), filters (active, query, type).
    class ListGroupsParams(BaseModel): """Parameters for listing groups.""" limit: int = Field(10, description="Maximum number of groups to return") offset: int = Field(0, description="Offset for pagination") active: Optional[bool] = Field(None, description="Filter by active status") query: Optional[str] = Field( None, description="Case-insensitive search term that matches against group name or description fields. Uses ServiceNow's LIKE operator for partial matching.", ) type: Optional[str] = Field(None, description="Filter by group type")
  • Tool registration entry in get_tool_definitions() dictionary, mapping 'list_groups' to its handler (list_groups_tool), schema (ListGroupsParams), return type hint, description, and serialization method ('raw_dict').
    "list_groups": ( list_groups_tool, ListGroupsParams, Dict[str, Any], # Expects dict "List groups from ServiceNow with optional filtering", "raw_dict", ),
  • Re-export of list_groups function from user_tools in the tools package __init__.py for easy access.
    from servicenow_mcp.tools.user_tools import ( create_user, update_user, get_user, list_users, create_group, update_group, add_group_members, remove_group_members, list_groups, )
  • Import alias for the list_groups handler as list_groups_tool, used in tool registration.
    list_groups as list_groups_tool, )

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