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ServiceNow MCP Server

by javerthl

activate_workflow

Activate a ServiceNow workflow by providing its workflow ID to initiate automated business processes and task sequences within the platform.

Instructions

Activate a workflow in ServiceNow

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
workflow_idYesWorkflow ID or sys_id

Implementation Reference

  • The main handler function that implements the logic for activating a workflow by sending a PATCH request to set the 'active' field to 'true' in the ServiceNow wf_workflow table.
    def activate_workflow( auth_manager: AuthManager, server_config: ServerConfig, params: Dict[str, Any], ) -> Dict[str, Any]: """ Activate a workflow in ServiceNow. Args: auth_manager: Authentication manager server_config: Server configuration params: Parameters for activating a workflow Returns: Dict[str, Any]: Activated workflow details """ # Unwrap parameters if needed params = _unwrap_params(params, ActivateWorkflowParams) # Get the correct auth_manager and server_config try: auth_manager, server_config = _get_auth_and_config(auth_manager, server_config) except ValueError as e: logger.error(f"Error getting auth and config: {e}") return {"error": str(e)} workflow_id = params.get("workflow_id") if not workflow_id: return {"error": "Workflow ID is required"} # Prepare data for the API request data = { "active": "true", } # Make the API request try: headers = auth_manager.get_headers() url = f"{server_config.instance_url}/api/now/table/wf_workflow/{workflow_id}" response = requests.patch(url, headers=headers, json=data) response.raise_for_status() result = response.json() return { "workflow": result.get("result", {}), "message": "Workflow activated successfully", } except requests.RequestException as e: logger.error(f"Error activating workflow: {e}") return {"error": str(e)} except Exception as e: logger.error(f"Unexpected error activating workflow: {e}") return {"error": str(e)}
  • Pydantic BaseModel defining the input schema for the activate_workflow tool, requiring a 'workflow_id' string.
    class ActivateWorkflowParams(BaseModel): """Parameters for activating a workflow.""" workflow_id: str = Field(..., description="Workflow ID or sys_id")
  • Explicit registration of the 'activate_workflow' tool in the central tool_definitions dictionary used by the MCP server, specifying the handler function alias, input schema model, return type hint, description, and serialization method.
    "activate_workflow": ( activate_workflow_tool, ActivateWorkflowParams, str, "Activate a workflow in ServiceNow", "str", # Tool returns simple message ),
  • Import of the activate_workflow handler function from workflow_tools.py, aliased as activate_workflow_tool for use in the tool definitions.
    from servicenow_mcp.tools.workflow_tools import ( activate_workflow as activate_workflow_tool, )
  • Import of the ActivateWorkflowParams schema model (among others) from workflow_tools.py for use in tool registration.
    from servicenow_mcp.tools.workflow_tools import ( ActivateWorkflowParams, AddWorkflowActivityParams, CreateWorkflowParams, DeactivateWorkflowParams, DeleteWorkflowActivityParams, GetWorkflowActivitiesParams, GetWorkflowDetailsParams, ListWorkflowsParams, ListWorkflowVersionsParams, ReorderWorkflowActivitiesParams, UpdateWorkflowActivityParams, UpdateWorkflowParams, )

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