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search_locations

Retrieve address fields and phone number for an organization's locations in IT Glue.

Instructions

Search for locations (physical addresses/sites) of an organization in IT Glue. Each result includes the address fields and phone number. Locations are a built-in IT Glue entity (not a flexible asset), so use this rather than search_flexible_assets to look up an organization's address or phone.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
cityNoFilter by city
nameNoFilter by location name (partial match)
sortNoSort field (prefix with - for descending, e.g., '-name')
psa_idNoFilter by PSA integration ID
page_sizeNoNumber of results per page (max 1000, default 50)
region_idNoFilter by region/state ID
country_idNoFilter by country ID
page_numberNoPage number to retrieve (default 1)
organization_idNoFilter by organization ID (recommended — locations are scoped to organizations)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries full burden. It discloses that results include address and phone number, but lacks details on pagination behavior, rate limits, authentication requirements, or whether the search is case-sensitive. Given zero annotation coverage, more behavioral context is expected.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two sentences, front-loaded with the core purpose, and every word adds value. No unnecessary information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description covers the tool's purpose, result contents, and distinguishes from a sibling. Given the lack of output schema and moderate complexity, it is fairly complete. However, it could explicitly state that the tool returns a list of locations.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the baseline is 3. The description does not add additional meaning beyond what the parameter descriptions already provide. It provides context about the entity type but not parameter-specific details.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool's purpose: 'Search for locations (physical addresses/sites) of an organization in IT Glue.' It also specifies that results include address fields and phone number, and distinguishes from the sibling tool search_flexible_assets by noting that locations are a built-in entity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides explicit guidance: 'use this rather than search_flexible_assets to look up an organization's address or phone.' This helps the agent decide when to use this tool over a sibling. However, it does not mention when not to use it or other alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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