This MCP server lets you control your cig.chat bot via natural language: manage subscribers, flows, broadcasts, WhatsApp/Facebook templates, shop, integrations, and team settings.
Identity & discovery: Verify token (cigchat_whoami), resolve names to IDs, list/enable toolsets.
Subscribers & tags: Create, update, delete tags; manage user/bot fields; get subscriber info; list by segments/tags.
Flows & automation: Manage sub-flows, shortcuts, closing notes, bot fields, AI agents/tasks, custom events, flow summaries, webhooks, and default AI provider settings.
Messaging & broadcasts: Send 1:1 messages and broadcasts via email, SMS, WhatsApp templates, Facebook notifications; schedule sends; set rate limits; requires confirmation for dangerous fan-out operations.
WhatsApp & Facebook templates: Create, list, sync, describe templates; use default values or custom params.
Shop management: Products, product tags/types/vendors, orders, discount codes.
Integrations: Configure/clear integrations (OpenAI, Claude, Shopify, WooCommerce, Dropi, S3, Meta Conversions, XAI, etc.); list installed mini-apps.
Team & workspace: List agents, agent groups, view analytics, manage team scopes.
Safety controls: Dry-run mode, broadcast caps, confirmation tokens for destructive actions, risk-tier allowlists.
Click on "Deploy Server".
Wait a few minutes for the server to deploy. Once ready, it will show a "Started" state.
In the chat, type @ followed by the MCP server name and your instructions, e.g., "@@cig-chat/mcp Show me the number of subscribers we added this week"
That's it! The server will respond to your query, and you can continue using it as needed.
Here is a step-by-step guide with screenshots.
MCP server for the cig.chat API. Connect Claude, Cursor, or any MCP client to your cig.chat bot and drive subscribers, tags, flows, WhatsApp templates, broadcasts and the shop in plain language.
258 API operations · 265 tools · 13 toolsets.
This package is a client for your own cig.chat account. It ships with no credentials and no default account. You supply your own bot token at setup, it stays on your machine, and it is never logged, echoed or transmitted anywhere except to
app.cig.chat.
Sign in to cig.chat.
Open the bot you want to control.
Go to Settings → API and copy the token.
One token controls exactly one bot. There is no workspace-wide token and no bot selector — to work with a second bot, add a second server entry with that bot's token.
Treat the token like a password: it can read your subscriber list and send messages on your behalf. Never commit it, never paste it into a chat, and rotate it in cig.chat if it leaks.
Related MCP server: CustomGPT MCP Server
claude mcp add cigchat --env CIGCHAT_API_TOKEN=your-token-here -- npx -y @cig-chat/mcpEdit claude_desktop_config.json (macOS:
~/Library/Application Support/Claude/claude_desktop_config.json):
{
"mcpServers": {
"cigchat": {
"command": "npx",
"args": ["-y", "@cig-chat/mcp"],
"env": { "CIGCHAT_API_TOKEN": "your-token-here" }
}
}
}Same shape, in ~/.cursor/mcp.json.
CIGCHAT_API_TOKEN=your-token-here npx -y @cig-chat/mcp --checkThen ask your assistant: "Which cig.chat bot am I connected to?" — it will call
cigchat_whoami.
This server can spend money and cannot undo what it does. Read this section before you enable it for a production bot.
Every tool is available by default. That includes broadcasting to your entire subscriber list. The protections are:
Protection | What it does |
Named by risk | Every fan-out tool is |
Confirmation step |
|
Argument binding | The token is bound to a hash of the exact arguments — approval for a 12-person test cannot be replayed on a 50,000-person blast. |
No blind retry | A rate-limited send or broadcast is never retried automatically, because the messages may already have gone out. |
Credential masking | API keys in responses are truncated to |
Your MCP client's approval prompt is the real gate. This server can present the facts;
only you can approve. Do not enable auto-approval for cigchat_broadcast_*.
"env": {
"CIGCHAT_API_TOKEN": "your-token-here",
"CIGCHAT_MAX_BROADCAST_RECIPIENTS": "500",
"CIGCHAT_ALLOW": "read,write,send"
}That keeps everyday work available, caps any broadcast, and leaves fan-out off entirely.
"env": { "CIGCHAT_API_TOKEN": "your-token-here", "CIGCHAT_DRY_RUN": "true" }Every write becomes a no-op that reports exactly what it would have sent. Reads still work.
Variable | Default | Purpose |
| — | Required. Your bot-scoped token. |
|
|
|
| all tiers | Which risk tiers to expose: |
|
| Which tiers require a confirmation token. |
|
|
|
|
| Refuse broadcasts above this audience size. |
|
| Client-side request rate limit. |
|
| Retry attempts for rate limits and server errors. |
|
| Truncate long responses instead of flooding context. |
|
| Override the API base URL. |
265 tools is a lot of context on clients that send every schema up front. Narrow with
CIGCHAT_TOOLSETS, or set it to dynamic to start with just the core tools and let the
assistant switch on what it needs.
Id | Tools | Covers |
| 4 | Identity, lookup, toolset discovery. Always on. |
| 40 | Find, create, update subscribers; tags, labels, fields, opt-in. |
| 43 | Sub-flows, tags, user/bot fields, shortcuts, closing notes, segments. |
| 2 | Conversation history and agent activity. |
| 8 | WhatsApp and Facebook utility templates. |
| 21 | Sends and broadcasts. |
| 49 | Products, variants, orders, discounts, locations, carts. |
| 17 | Ticket lists, labels, agent groups. |
| 13 | AI agents and tasks, OpenAI embeddings. |
| 30 | Third-party integration credentials, mini-apps. |
| 17 | Workspace settings, members, analytics. |
| 3 | Flow templates and install links. |
| 1 |
|
Full list: docs/TOOLS.md.
cig.chat identifies most things by opaque ids like f123t456. You do not have to know them —
every tool accepts the entity's name and resolves it:
"Tag Dana as VIP customers" → resolves
VIP customers→f123t456→ tags her.
If a name is ambiguous the server refuses and lists the candidates rather than guessing. Use
cigchat_resolve to browse what exists.
Template variables are defined when the template is approved, so ask first:
cigchat_describe_whatsapp_template({ name: "order_ready" })
→ expected_variables: ["HEADER_IMAGE", "BODY_1", "BODY_2"]Then send with those exact keys. Getting this wrong on a broadcast is an expensive way to discover a typo.
Symptom | Cause |
| Token is wrong, revoked, or from a different bot. Regenerate in Settings → API. |
A tool is missing | Its toolset or tier is disabled. Run |
| Lower |
| An array parameter needs objects, not strings: |
Broadcast returns | Working as designed. Show the impact statement to a human, then re-call with the token. |
npm install
npm run spec:pull # refresh spec/openapi.json from the live API
npm run gen # regenerate tools from the spec + spec/overrides.ts
npm test
npm run buildTools are generated from the vendored OpenAPI document; spec/overrides.ts is the only
hand-maintained mapping. Generated output is committed, so an upstream API change shows up
as a reviewable diff.
MIT © Dialogue Online Services LTD
Mark announcement as read [POST /announcements/read]
Inputs: no named parameters.
Call any cig.chat API endpoint directly, for endpoints without a dedicated tool. Prefer the dedicated tool when one exists — it has a validated schema and safety checks that this does not. The Authorization header is added for you; never put a token in the arguments. Base URL is https://app.cig.chat/api. Full API reference: https://app.cig.chat/api
Inputs: path (required), method (required), body, query.
Broadcast sub flow by segments, available types: EMAIL,SMS,WHATSAPP_TEMPLATE,FACEBOOK_NOTIFICATION [POST /subscriber/broadcast-by-segment] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.
Inputs: segment_ns (required), sub_flow_ns (required), type, confirm, +4 more.
Broadcast sub flow by tags, available types: EMAIL,SMS,WHATSAPP_TEMPLATE,FACEBOOK_NOTIFICATION [POST /subscriber/broadcast-by-tag] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.
Inputs: tags (required), sub_flow_ns (required), name, type, +6 more.
Broadcast sub flow by user ids, available types: EMAIL,SMS,WHATSAPP_TEMPLATE,FACEBOOK_NOTIFICATION [POST /subscriber/broadcast-by-user-id] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.
Inputs: sub_flow_ns (required), user_id_list (required), type, confirm, +2 more.
Broadcast Facebook utility message template by tags [POST /subscriber/broadcast-facebook-utility-message-template-by-tag] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.
Inputs: tags (required), facebook_utility_message_template (required), confirm, exclude_tags, +2 more.
Broadcast Facebook utility message template by user ids [POST /subscriber/broadcast-facebook-utility-message-template-by-user-id] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.
Inputs: user_id_list (required), facebook_utility_message_template (required), confirm, max_per_minute, +1 more.
Broadcast sub flow by user ns list, available types: EMAIL,SMS,WHATSAPP_TEMPLATE,FACEBOOK_NOTIFICATION [POST /subscriber/broadcast] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.
Inputs: sub_flow_ns (required), user_ns_list (required), type, confirm, +2 more.
Broadcast whatsapp template by tags, you can find the namespace, name, lang, params from /api/whatapp-template/list, use use_default_values or params for wa_template [POST /subscriber/broadcast-whatsapp-template-by-tag] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.
Inputs: tags (required), wa_template (required), confirm, exclude_tags, +2 more.
Broadcast whatsapp template by user ids, you can find the namespace, name, lang, params from /api/whatapp-template/list, use use_default_values or params for wa_template [POST /subscriber/broadcast-whatsapp-template-by-user-id] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.
Inputs: wa_template (required), user_id_list (required), confirm, max_per_minute, +1 more.
Cancel all pending recipients of a new, scheduled, or sending broadcast in the current flow. [DELETE /subscriber/broadcast/cancel] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Send Message" scope on the token.
Inputs: broadcast_ns (required), confirm.
Clear the config of Ainvented integration [DELETE /integration/ainvented] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: confirm.
Clear the config of CaludeAi integration [DELETE /integration/calude] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: confirm.
Clear the config of Dropi integration [DELETE /integration/dropi] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: confirm.
Clear the config of Meta Conversions Api integration [DELETE /integration/meta-conversions-api] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: confirm.
Clear the config of OpenAi integration [DELETE /integration/openai] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: confirm.
Clear the config of S3 Storage integration [DELETE /integration/s3storage] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: confirm.
Clear the config of shopify integration [DELETE /integration/shopify] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: confirm.
Clear the config of WooCommerce integration [DELETE /integration/woocommerce] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: confirm.
Clear the config of XAi integration [DELETE /integration/xai] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: confirm.
Create new tag [POST /shop/product-tags/create] Requires the "Manage Team" scope on the token.
Inputs: name (required).
Delete a cancelled broadcast and its recipient records from the current flow. [DELETE /subscriber/broadcast/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Send Message" scope on the token.
Inputs: broadcast_ns (required), confirm.
Delete tag [DELETE /shop/product-tags/{tagId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: tagId (required), confirm.
Look up a Facebook utility message template by name and return the variable keys it expects, its namespace and its language. Call this BEFORE cigchat_send_fb_utility_template or cigchat_broadcast_fb_utility_template_by_tag so you send the right variables — a template sent with wrong or missing keys is rejected, and for broadcasts that is an expensive way to find out. [POST /facebook-utility-message-template/list]
Inputs: name (required).
Look up a WhatsApp template by name and return the variable keys it expects, its namespace and its language. Call this BEFORE cigchat_send_whatsapp_template or cigchat_broadcast_whatsapp_template_by_tag so you send the right variables — a template sent with wrong or missing keys is rejected, and for broadcasts that is an expensive way to find out. [POST /whatsapp-template/list]
Inputs: name (required).
Switch a toolset on for the rest of this session, making its tools available immediately. Use after cigchat_list_toolsets shows the one you need is disabled.
Inputs: toolset (required).
Create Facebook utility message template [POST /facebook-utility-message-template/create] Requires the "Manage Flow" scope on the token.
Inputs: name (required), language (required), components (required).
Delete Facebook utility message template [DELETE /facebook-utility-message-template/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: name (required), confirm.
List Facebook utility message templates [POST /facebook-utility-message-template/list] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit.
Sync Facebook utility message templates [POST /facebook-utility-message-template/sync] Requires the "Manage Flow" scope on the token.
Inputs: no named parameters.
Get the flow agent activity log data [GET /flow/agent-activity-log/data] Requires the "Manage Flow" scope on the token.
Inputs: limit, action, conv_id, user_ns, +4 more.
Get list of agents [GET /flow/agents] Requires the "Manage Flow" scope on the token.
Inputs: name, page, role, limit.
Get the flow agent summary [GET /flow-agent-summary] Requires the "Manage Team" scope on the token.
Inputs: range, flow_ns.
View Ai Agent details, including description, prompts, ai function list and more [POST /flow/ai-agent-info] Requires the "Manage Flow" scope on the token.
Inputs: ai_agent_ns (required).
Get list of ai agents by flow [GET /flow/ai-agents] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit, ai_agent_ns, +1 more.
View Ai Task details [POST /flow/ai-task-info] Requires the "Manage Flow" scope on the token.
Inputs: ai_task_ns (required).
Get list of ai tasks by flow [GET /flow/ai-tasks] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit, ai_task_ns, +1 more.
Get list of bot fields by flow [GET /flow/bot-fields] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit.
Get count of bot users status [GET /flow/bot-users-count] Requires the "Manage Flow" scope on the token.
Inputs: no named parameters.
Get list of chat button widgets [GET /flow/chat-button-widgets] Requires the "Manage Flow" scope on the token.
Inputs: code, page, limit.
Get the flow conversation data, only return the closed conversations [GET /flow/conversations/data] Requires the "Manage Flow" scope on the token.
Inputs: limit, user_ns, end_time, start_id, +1 more.
create new bot field [POST /flow/create-bot-field] Requires the "Manage Flow" scope on the token.
Inputs: name (required), value (required), var_type (required), var_ns, +2 more.
Create a closing note for the current flow [POST /flow/create-closing-note] Requires the "Manage Flow" scope on the token.
Inputs: name (required), description, require_summary, require_attachment.
Create a shortcut for the current flow [POST /flow/create-shortcut] Requires the "Manage Flow" scope on the token.
Inputs: name (required), value (required).
create new tag [POST /flow/create-tag] Requires the "Manage Flow" scope on the token.
Inputs: name (required).
create new user field [POST /flow/create-user-field] Requires the "Manage Flow" scope on the token.
Inputs: name (required), value (required), var_type (required), var_ns, +1 more.
Get the flow custom event data [GET /flow/custom-events/data] Requires the "Manage Flow" scope on the token.
Inputs: event_ns (required), limit, end_time, start_id, +1 more.
Get the flow custom event summary [GET /flow/custom-events/summary] Requires the "Manage Flow" scope on the token.
Inputs: event_ns (required), range.
Delete bot field [DELETE /flow/delete-bot-field] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: var_ns (required), confirm.
Delete bot field by name [DELETE /flow/delete-bot-field-by-name] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: name (required), confirm.
Delete a closing note from the current flow [DELETE /flow/delete-closing-note] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: id (required), confirm.
Delete a shortcut from the current flow [DELETE /flow/delete-shortcut] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: id (required), confirm.
Delete sub flow [DELETE /flow/delete-sub-flow] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: sub_flow_ns (required), confirm.
Delete tag [DELETE /flow/delete-tag] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: tag_ns (required), confirm.
Delete tag by tag name [DELETE /flow/delete-tag-by-name] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: name (required), confirm.
Delete user field [DELETE /flow/delete-user-field] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: var_ns (required), confirm.
Delete user field by name [DELETE /flow/delete-user-field-by-name] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: name (required), confirm.
Get error logs for the current flow. [GET /flow/error-logs/data] Requires the "Manage Flow" scope on the token.
Inputs: page, limit, search, node_ns, +3 more.
Get list of inbound webhooks by flow [GET /flow/inbound-webhooks] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit.
update bot field value [PUT /flow/set-bot-field] Requires the "Manage Flow" scope on the token.
Inputs: value (required), var_ns (required).
update bot field value by bot field name [PUT /flow/set-bot-field-by-name] Requires the "Manage Flow" scope on the token.
Inputs: name (required), value (required).
update multiple bot fields value, up to 20 bot fields [PUT /flow/set-bot-fields] Requires the "Manage Flow" scope on the token.
Inputs: data (required).
update multiple bot fields value by field name, up to 20 bot fields [PUT /flow/set-bot-fields-by-name] Requires the "Manage Flow" scope on the token.
Inputs: data (required).
Set default bot start flow, use main to reset the start flow to main flow [POST /flow/set-default-start-flow] Requires the "Manage Flow" scope on the token.
Inputs: sub_flow_ns (required).
Get default ai provider and model, available ai_provider: openai, deepseek, xai, claude, gemini, groq, ainvented [GET /flow/settings/get-default-ai-provider] Requires the "Manage Flow" scope on the token.
Inputs: no named parameters.
Set audio transcription, available values: none,whisper-1,gpt-4o-transcribe,gpt-4o-mini-transcribe,whisper-large-v3-turbo,gemini-2.5-flash,gemini-3-flash-preview [POST /flow/settings/set-audio-transcription] Requires the "Manage Flow" scope on the token.
Inputs: stt_model (required).
Set default ai provider and model, available ai_provider: openai, deepseek, xai, claude, gemini, groq, ainvented [POST /flow/settings/set-default-ai-provider] Requires the "Manage Flow" scope on the token.
Inputs: ai_provider (required), ai_model.
Set default start flow for web chat widget, use main to set the start flow to main flow [POST /flow/set-web-chat-widget-default-start-flow] Requires the "Manage Flow" scope on the token.
Inputs: sub_flow_ns (required).
Get the flow summary [GET /flow-summary] Requires the "Manage Team" scope on the token.
Inputs: range, flow_ns.
Get list of template installs in this flow [GET /flow/template-installs] Requires the "Manage Flow" scope on the token.
Inputs: page, limit.
update Ai Agent provider and model, available ai_provider: openai, openai-responses, deepseek, xai, xai-responses, claude, gemini, groq, ainvented [POST /flow/update-ai-agent-provider] Requires the "Manage Flow" scope on the token.
Inputs: ai_agent_ns (required), ai_model, max_tokens, ai_provider.
update Ai Task provider and model, available ai_provider: openai, deepseek, xai, claude, gemini, groq, ainvented [POST /flow/update-ai-task-provider] Requires the "Manage Flow" scope on the token.
Inputs: ai_task_ns (required), ai_model, max_tokens, ai_provider.
Update a closing note in the current flow [PUT /flow/update-closing-note] Requires the "Manage Flow" scope on the token.
Inputs: id (required), name, description, require_summary, +1 more.
Update a shortcut in the current flow [PUT /flow/update-shortcut] Requires the "Manage Flow" scope on the token.
Inputs: id (required), name, value.
Update user field name or display_type [POST /flow/update-user-field] Requires the "Manage Flow" scope on the token.
Inputs: var_ns (required), name, display_type.
Get list of user fields by flow [GET /flow/user-fields] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit.
Get a closing note from the current flow [GET /flow/closing-notes/{id}] Requires the "Manage Flow" scope on the token.
Inputs: id (required).
Get the config of Ainvented integration [GET /integration/ainvented] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get the config of Dropi integration [GET /integration/dropi] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get the config of Meta Conversions Api integration [GET /integration/meta-conversions-api] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get the config of OpenAi integration [GET /integration/openai] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get the config of S3 Storage integration [GET /integration/s3storage] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get the config of shopify integration [GET /integration/shopify] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get the config of WooCommerce integration [GET /integration/woocommerce] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get the config of XAi integration [GET /integration/xai] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get tag info [GET /shop/product-tags/{tagId}/get-info] Requires the "Manage Team" scope on the token.
Inputs: tagId (required).
Get a shortcut from the current flow [GET /flow/shortcuts/{id}] Requires the "Manage Flow" scope on the token.
Inputs: id (required).
Get subscriber info [GET /subscriber/get-info] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Get subscriber info by user unique id from channel, e.g. Facebook user id, WhatsApp user id, WeChat user id... [GET /subscriber/get-info-by-user-id] Requires the "Manage Flow" scope on the token.
Inputs: user_id (required).
Get the list of installed mini apps [GET /installed-mini-app/list] Requires the "Manage Team" scope on the token.
Inputs: page, limit, title.
Update the config of Installed mini app, only for the mini app with auth type apikey [POST /installed-mini-app/update-api-key/{app_id}] Requires the "Manage Team" scope on the token.
Inputs: app_id (required), api_key.
Get the config of CaludeAi integration [GET /integration/claude] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get broadcasts in the current flow. Filter by the stored broadcast status when required. [GET /subscriber/broadcasts] Requires the "Send Message" scope on the token.
Inputs: page, limit, status.
Get closing notes for the current flow [GET /flow/closing-notes] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit.
Get list of custom events by flow [GET /flow/custom-events] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit.
Get list of discount codes [GET /shop/discount-codes] Requires the "Manage Team" scope on the token.
Inputs: code, page, limit.
Get list of orders [GET /shop/orders] Requires the "Manage Team" scope on the token.
Inputs: page, limit, user_ns.
Get list of products [GET /shop/products] Requires the "Manage Team" scope on the token.
Inputs: name, page, limit, vendor_id, +1 more.
Get list of product tags [GET /shop/product-tags] Requires the "Manage Team" scope on the token.
Inputs: name, page, limit.
Get list of product types [GET /shop/product-types] Requires the "Manage Team" scope on the token.
Inputs: name, page, limit.
Get list of product vendors [GET /shop/product-vendors] Requires the "Manage Team" scope on the token.
Inputs: name, page, limit.
Get list of segments by flow [GET /flow/segments] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit.
Get list of locations [GET /shop/locations] Requires the "Manage Team" scope on the token.
Inputs: name, page, limit.
Get shortcuts for the current flow [GET /flow/shortcuts] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit.
Get list of sub flows [GET /flow/subflows] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit.
Get list of tags by flow [GET /flow/tags] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit.
Get list of templates [GET /templates] Requires the "Manage Team" scope on the token.
Inputs: name, page, limit.
List every toolset this server can expose, how many tools each holds, and whether it is currently enabled. Use this when a tool you expected is missing — the toolset may be off.
Inputs: no named parameters.
Get current user info [GET /me]
Inputs: no named parameters.
Get member-uploaded media [GET /media-library] Requires the "Manage Team" scope on the token.
Inputs: page, type, limit, user_id.
Mark notification as read [POST /notifications/read]
Inputs: notification_id.
Get recent notifications and announcements [GET /notifications/recent]
Inputs: no named parameters.
Get list of OpenAI Embeddings [GET /openai-embeddings] Requires the "Manage Team" scope on the token.
Inputs: page, text, limit, heading.
Create new embedding [POST /openai-embeddings/create] Requires the "Manage Team" scope on the token.
Inputs: text (required), heading (required), type.
Delete embedding [DELETE /openai-embeddings/{id}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: id (required), confirm.
Regenerate embeddings [POST /openai-embeddings/generate] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get embedding info [GET /openai-embeddings/{id}/get-info] Requires the "Manage Team" scope on the token.
Inputs: id (required).
Import OpenAI Embeddings, maximum 100 embeddings, max characters for each heading is 50, max characters for each text is 1000 [POST /openai-embeddings/import] Requires the "Manage Team" scope on the token.
Inputs: rows (required).
Update embeding heading and text. [PUT /openai-embeddings/{id}/update] Requires the "Manage Team" scope on the token.
Inputs: id (required), text, type, heading.
Look up the namespace id for a tag, flow, field, segment, agent or other entity by name — or list what is available. cig.chat identifies most things by opaque ids like "f123t456". Most tools accept a plain name and resolve it for you; use this when you want to show the human the available options, or to disambiguate when a name matched more than one thing.
Inputs: kind (required), name.
Get list of subscribers by seaching for name, phone, email, tag, custom user field and so on. [GET /subscribers] Requires the "Manage Flow" scope on the token.
Inputs: name, page, email, limit, +13 more.
Send content to subscriber, learn more about how to use dynamic content [POST /subscriber/send-content] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: data (required), user_ns (required), send_as_agent.
Send email content to subscriber [POST /subscriber/send-email] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: content (required), user_ns (required), subject.
Send Facebook utility message template to subscriber [POST /subscriber/send-facebook-utility-message-template] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: content (required), user_ns (required).
Send Facebook utility message template to subscriber by user id [POST /subscriber/send-facebook-utility-message-template-by-user-id] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: content (required), user_id (required).
Send main flow to subscriber [POST /subscriber/send-main-flow] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Send node to subscriber [POST /subscriber/send-node] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: node_ns (required), user_ns (required).
Send sms content to subscriber [POST /subscriber/send-sms] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: content (required), user_ns (required).
Send sub flow to subscriber [POST /subscriber/send-sub-flow] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), sub_flow_ns (required).
Send sub flow to subscriber by flow name [POST /subscriber/send-sub-flow-by-flow-name] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), flow_name (required).
Send sub flow to subscriber by the unique user id from each channel [POST /subscriber/send-sub-flow-by-user-id] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: user_id (required), sub_flow_ns (required).
Send text content to subscriber [POST /subscriber/send-text] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: content (required), user_ns (required).
Send Whatsapp Template to subscriber, you can find the namespace, name, lang, params from /api/whatapp-template/list [POST /subscriber/send-whatsapp-template] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: content (required), user_ns (required).
Send Whatsapp Template to subscriber, you can find the namespace, name, lang, params from /api/whatapp-template/list [POST /subscriber/send-whatsapp-template-by-user-id] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: content (required), user_id (required), contact, create_if_not_found.
Update the config of Ainvented integration [POST /integration/ainvented] Requires the "Manage Team" scope on the token.
Inputs: api_key (required).
Update the config of CaludeAi integration [POST /integration/calude] Requires the "Manage Team" scope on the token.
Inputs: api_key (required).
Update the config of Dropi integration [POST /integration/dropi] Requires the "Manage Team" scope on the token.
Inputs: url (required), api_key (required).
Update the config of Meta Conversions Api integration [POST /integration/meta-conversions-api] Requires the "Manage Team" scope on the token.
Inputs: token (required), dataset_id (required).
Update the config of OpenAi integration [POST /integration/openai] Requires the "Manage Team" scope on the token.
Inputs: api_key (required), org_id.
Update the config of S3 Storage integration [POST /integration/s3storage] Requires the "Manage Team" scope on the token.
Inputs: url (required), bucket (required), secret (required), api_key (required), +1 more.
Update the config of shopify integration. For new custom app integration after 2026-02-01, use Client ID value in the api_key field, use Client Secret value in the token field [POST /integration/shopify] Requires the "Manage Team" scope on the token.
Inputs: url (required), token (required), api_key (required), wait_time.
Update the config of WooCommerce integration [POST /integration/woocommerce] Requires the "Manage Team" scope on the token.
Inputs: url (required), token (required), api_key (required).
Update the config of XAi integration [POST /integration/xai] Requires the "Manage Team" scope on the token.
Inputs: api_key (required).
Get store business hours [GET /shop/business-hours/info] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Update store business hours. id, available values: 1, 2, 3, 4, 5, 6, 7 name, available values: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday option, available values: open, close, open_1, open_2 start, required if option is open_1 or open_2, available values: between 00:00 and 23:45, stepping by 00:15 end, required if option is open_1 or open_2, available values: between 00:00 and 24:00, stepping by 00:15 start_2, required if option is open_2, available values: between 00:00 and 23:45, stepping by 00:15 end_2, required if option is open_2, available values: between 00:00 and 24:00, stepping by 00:15 [PUT /shop/business-hours/update] Requires the "Manage Team" scope on the token.
Inputs: data (required).
Create new tag [POST /shop/discount-codes/create] Requires the "Manage Team" scope on the token.
Inputs: code (required), type (required), end_time (required), start_time (required), +9 more.
Delete discount code [DELETE /shop/discount-codes/{codeId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: codeId (required), confirm.
Delete discount code by code [DELETE /shop/discount-codes/delete-by-code] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: code (required), confirm.
Get discount code info [GET /shop/discount-codes/{codeId}/get-info] Requires the "Manage Team" scope on the token.
Inputs: codeId (required).
Get discount code info by code [GET /shop/discount-codes/get-info-by-code] Requires the "Manage Team" scope on the token.
Inputs: code (required).
Update discount code. [PUT /shop/discount-codes/{codeId}/update] Requires the "Manage Team" scope on the token.
Inputs: codeId (required), code, type, min_qty, +10 more.
Create new location [POST /shop/locations/create] Requires the "Manage Team" scope on the token.
Inputs: lat (required), lng (required), name (required), address (required), +1 more.
Delete location [DELETE /shop/locations/{locationId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: locationId (required), confirm.
Get lcoation info [GET /shop/locations/{locationId}/get-info] Requires the "Manage Team" scope on the token.
Inputs: locationId (required).
Update location. [PUT /shop/locations/{locationId}/update] Requires the "Manage Team" scope on the token.
Inputs: locationId (required), lat, lng, name, +2 more.
Create new order for bot user [POST /shop/orders/create] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), note, items, state, +9 more.
Get order info [GET /shop/orders/{orderId}/get-info] Requires the "Manage Team" scope on the token.
Inputs: orderId (required).
Update order [PUT /shop/orders/{orderId}/update] Requires the "Manage Flow" scope on the token.
Inputs: orderId (required), note, items, state, +9 more.
Create new product [POST /shop/products/create] Requires the "Manage Team" scope on the token.
Inputs: name (required), qty, sku, note, +15 more.
Delete product [DELETE /shop/products/{productId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: productId (required), confirm.
Get product info [GET /shop/products/{productId}/get-info] Requires the "Manage Team" scope on the token.
Inputs: productId (required).
Update product info only. To update variants, use /shop/products/update-variant [PUT /shop/products/{productId}/update] Requires the "Manage Team" scope on the token.
Inputs: productId (required), id, name, note, +6 more.
Get list of product variants [GET /shop/products/{productId}/variants] Requires the "Manage Team" scope on the token.
Inputs: productId (required), page, limit.
Create new product variant [POST /shop/products/{productId}/variants/create] Requires the "Manage Team" scope on the token.
Inputs: productId (required), qty, sku, image, +8 more.
Delete product variant [DELETE /shop/products/{productId}/variants/{variantId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: productId (required), variantId (required), confirm.
Get product variant info [GET /shop/products/{productId}/variants/{variantId}/get-info] Requires the "Manage Team" scope on the token.
Inputs: productId (required), variantId (required).
Update product variant info [PUT /shop/products/{productId}/variants/{variantId}/update] Requires the "Manage Team" scope on the token.
Inputs: productId (required), variantId (required), qty, sku, +9 more.
Create new type [POST /shop/product-types/create] Requires the "Manage Team" scope on the token.
Inputs: name (required).
Delete type [DELETE /shop/product-types/{typeId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: typeId (required), confirm.
Get type info [GET /shop/product-types/{typeId}/get-info] Requires the "Manage Team" scope on the token.
Inputs: typeId (required).
Update type name. [PUT /shop/product-types/{typeId}/update] Requires the "Manage Team" scope on the token.
Inputs: typeId (required), name.
Create new vendor [POST /shop/product-vendors/create] Requires the "Manage Team" scope on the token.
Inputs: name (required).
Delete vendor [DELETE /shop/product-vendors/{vendorId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: vendorId (required), confirm.
Get vendor info [GET /shop/product-vendors/{vendorId}/get-info] Requires the "Manage Team" scope on the token.
Inputs: vendorId (required).
Update vendor name. [PUT /shop/product-vendors/{vendorId}/update] Requires the "Manage Team" scope on the token.
Inputs: vendorId (required), name.
Add labels by label name to subscriber, up to 20 labels [POST /subscriber/add-labels-by-name] Requires the "Manage Flow" scope on the token.
Inputs: data (required), user_ns (required).
Add tag to subscriber [POST /subscriber/add-tag] Requires the "Manage Flow" scope on the token.
Inputs: tag_ns (required), user_ns (required).
Add tag to subscriber by tag name [POST /subscriber/add-tag-by-name] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), tag_name (required).
Add tags to subscriber, up to 20 tags [POST /subscriber/add-tags] Requires the "Manage Flow" scope on the token.
Inputs: data (required), user_ns (required).
Add tags by tag name to subscriber, up to 20 tags [POST /subscriber/add-tags-by-name] Requires the "Manage Flow" scope on the token.
Inputs: data (required), user_ns (required).
Add item to subscriber shopping cart [POST /subscriber/add-to-cart] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), qty, variant_id.
Trigger an app event on subscriber from installed min-app [POST /subscriber/app-trigger] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), trigger_name (required), context.
Assign agent to chat [POST /subscriber/assign-agent] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), agent_id (required).
Assign agent group to chat [POST /subscriber/assign-agent-group] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), agent_group_id (required).
Get subscriber shopping cart detail [GET /subscriber/cart] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Checkout subscriber shopping cart and mark as paid [POST /subscriber/cart-paid] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), name, note, email, +10 more.
Get list of subscriber chat messages. type: in -> Incoming message from bot user, out -> Ougoing message from bot, agent -> Outgoing message from human agent, note -> Private note, system -> system messages [GET /subscriber/chat-messages] Requires the "Manage Flow" scope on the token.
Inputs: limit, user_id, user_ns, end_time, +5 more.
Get chat messages by multiple mids, up to 100 mids. type: in -> Incoming message from bot user, out -> Ougoing message from bot, agent -> Outgoing message from human agent [POST /subscriber/chat-messages-by-mids] Requires the "Manage Flow" scope on the token.
Inputs: mids (required).
Clear subscriber user field value [DELETE /subscriber/clear-user-field] Requires the "Manage Flow" scope on the token.
Inputs: var_ns (required), user_ns (required).
Clear subscriber user field value by field name [DELETE /subscriber/clear-user-field-by-name] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), field_name (required).
Clear multiple subscriber user fields, up to 20 user fields [DELETE /subscriber/clear-user-fields] Requires the "Manage Flow" scope on the token.
Inputs: data (required), user_ns (required).
Clear multiple subscriber user fields, up to 20 user fields [DELETE /subscriber/clear-user-fields-by-name] Requires the "Manage Flow" scope on the token.
Inputs: data (required), user_ns (required).
Create new subscriber, phone or email is required [POST /subscriber/create] Requires the "Manage Flow" scope on the token.
Inputs: email (required), phone (required), name, image, +3 more.
Create new subscribers, phone or email is required [POST /subscriber/create-many] Requires the "Manage Flow" scope on the token.
Inputs: users (required).
Delete subscriber [DELETE /subscriber/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), confirm.
Empty subscriber shopping cart items [DELETE /subscriber/empty-cart] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Log custom event [POST /subscriber/log-custom-event] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), event_name (required), text_value, price_value, +1 more.
Update chat status [POST /subscriber/move-chat-to] Requires the "Manage Flow" scope on the token.
Inputs: status (required), user_ns (required).
Opt-in Email [POST /subscriber/opt-in-email] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Opt-in SMS [POST /subscriber/opt-in-sms] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Opt-out Email [DELETE /subscriber/opt-out-email] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Opt-out SMS [DELETE /subscriber/opt-out-sms] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Pause bot automation to subscriber [POST /subscriber/pause-bot] Requires the "Manage Flow" scope on the token.
Inputs: minutes (required), user_ns (required).
Remove item from subscriber shopping cart [DELETE /subscriber/remove-from-cart] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), variant_id.
Remove labels from subscriber by label name, up to 20 labels [DELETE /subscriber/remove-labels-by-name] Requires the "Manage Flow" scope on the token.
Inputs: data (required), user_ns (required).
Remove tag from subscriber [DELETE /subscriber/remove-tag] Requires the "Manage Flow" scope on the token.
Inputs: tag_ns (required), user_ns (required).
Remove tag from subscriber by tag name [DELETE /subscriber/remove-tag-by-name] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), tag_name (required).
Remove tags from subscriber, up to 20 tags [DELETE /subscriber/remove-tags] Requires the "Manage Flow" scope on the token.
Inputs: data (required), user_ns (required).
Remove tags from subscriber by tag name, up to 20 tags [DELETE /subscriber/remove-tags-by-name] Requires the "Manage Flow" scope on the token.
Inputs: data (required), user_ns (required).
Resume bot automation to subscriber [POST /subscriber/resume-bot] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Set or update subscriber user field value [PUT /subscriber/set-user-field] Requires the "Manage Flow" scope on the token.
Inputs: value (required), var_ns (required), user_ns (required).
Set or update subscriber user field value by field name [PUT /subscriber/set-user-field-by-name] Requires the "Manage Flow" scope on the token.
Inputs: value (required), user_ns (required), field_name (required).
Set or update subscriber multiple user field value, up to 20 user fields [PUT /subscriber/set-user-fields] Requires the "Manage Flow" scope on the token.
Inputs: data (required), user_ns (required).
Set or update subscriber multiple user field value, up to 20 user fields [PUT /subscriber/set-user-fields-by-name] Requires the "Manage Flow" scope on the token.
Inputs: data (required), user_ns (required).
Subscribe to bot [POST /subscriber/subscribe-to-bot] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Unassign agent from chat [POST /subscriber/unassign-agent] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Unsubscribe from bot [DELETE /subscriber/unsubscribe-from-bot] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required).
Update subscriber data [PUT /subscriber/update] Requires the "Manage Flow" scope on the token.
Inputs: user_ns (required), name, email, image, +4 more.
Update order status to paid,ordered,processing,shipped,completed,cancelled,refunded [POST /subscriber/update-order-status] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.
Inputs: status (required), user_ns (required), order_id (required).
Get agent group information and members [GET /team/agent-group/{id}] Requires the "Manage Team" scope on the token.
Inputs: id (required).
Get list of Agent Groups [GET /team/agent-groups] Requires the "Manage Team" scope on the token.
Inputs: name, page, limit.
Get list of bot users by seaching for name, phone, email and so on. [GET /team-bot-users] Requires the "Manage Team" scope on the token.
Inputs: name, page, email, limit, +7 more.
create new agent group [POST /team/create-agent-group] Requires the "Manage Team" scope on the token.
Inputs: name (required), image, online_first, assign_method, +1 more.
create new label [POST /team/create-label] Requires the "Manage Team" scope on the token.
Inputs: name (required).
Delete agent group [DELETE /team/delete-agent-group/{id}] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: id (required), confirm.
Delete label [DELETE /team/delete-label] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: id (required), confirm.
Delete label by label name [DELETE /team/delete-label-by-name] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: name (required), confirm.
Get list of workspace bots [GET /team-flows] Requires the "Manage Team" scope on the token.
Inputs: name, page, type, limit.
Get workspace info [GET /team-info] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get list of labels [GET /team/labels] Requires the "Manage Team" scope on the token.
Inputs: name, page, limit.
Get list of workspace members [GET /team-members] Requires the "Manage Team" scope on the token.
Inputs: name, page, role, limit.
Add a comment and optional attachment URL to a ticket [POST /team/ticket-lists/{listId}/items/{listItemId}/comments] Requires the "Manage Team" scope on the token.
Inputs: listId (required), content (required), listItemId (required), file.
Get comments and attachment URLs for a ticket [GET /team/ticket-lists/{listId}/items/{listItemId}/comments] Requires the "Manage Team" scope on the token.
Inputs: listId (required), listItemId (required), page, limit.
Get list of ticket lists [GET /team/ticket-lists] Requires the "Manage Team" scope on the token.
Inputs: name, page, limit.
create new ticket [POST /team/ticket-lists/{listId}/create] Requires the "Manage Team" scope on the token.
Inputs: title (required), listId (required), user_ns (required), date1, +21 more.
delete a ticket [DELETE /team/ticket-lists/{listId}/delete/{listItemId}] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.
Inputs: listId (required), listItemId (required), confirm.
Get list of ticket list fields [GET /team/ticket-lists/{listId}/fields] Requires the "Manage Team" scope on the token.
Inputs: listId (required).
Get list of ticket list items [GET /team/ticket-lists/{listId}/items] Requires the "Manage Team" scope on the token.
Inputs: listId (required), page, limit, title, +2 more.
Get the ticket list change log data [GET /team/ticket-lists/{listId}/log-data] Requires the "Manage Team" scope on the token.
Inputs: listId (required), limit, flow_ns, user_ns, +4 more.
update a ticket, include only the fields that need to be changed [PUT /team/ticket-lists/{listId}/update/{listItemId}] Requires the "Manage Team" scope on the token.
Inputs: listId (required), listItemId (required), date1, date2, +22 more.
update agent group [PUT /team/update-agent-group/{id}] Requires the "Manage Team" scope on the token.
Inputs: id (required), name (required), image, online_first, +2 more.
update agent group members [POST /team/update-agent-group-users/{id}] Requires the "Manage Team" scope on the token.
Inputs: id (required), members (required).
Generate template one time install link [POST /template/{templateNs}/generate-one-time-link] Requires the "Manage Team" scope on the token.
Inputs: templateNs (required), days.
Get list of installs by template ns [GET /template/{templateNs}/installs] Requires the "Manage Team" scope on the token.
Inputs: templateNs (required), page, limit.
Update tag name. [PUT /shop/product-tags/{tagId}/update] Requires the "Manage Team" scope on the token.
Inputs: tagId (required), name.
Change user password [PUT /user/change-password]
Inputs: password (required), current_password (required), password_confirmation (required).
Get paginated WhatsApp call logs for the workspace [GET /wa-call-logs] Requires the "Manage Team" scope on the token.
Inputs: page, limit, status, call_id, +3 more.
Create Whatsapp template, check https://developers.facebook.com/docs/graph-api/reference/whats-app-business-account/message_templates/#Creating [POST /whatsapp-template/create] Requires the "Manage Flow" scope on the token.
Inputs: name (required), category (required), language (required), components (required).
Delete Whatsapp template [DELETE /whatsapp-template/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.
Inputs: name (required), confirm.
List Whatsapp templates [POST /whatsapp-template/list] Requires the "Manage Flow" scope on the token.
Inputs: name, page, limit.
Sync Whatsapp templates [POST /whatsapp-template/sync] Requires the "Manage Flow" scope on the token.
Inputs: no named parameters.
Verify the configured cig.chat API token and return the account it belongs to. Call this first when anything returns 401, or to confirm which bot you are connected to. Remember: one token controls exactly one bot. [GET /me]
Inputs: no named parameters.
Get workspace settings - Channels [GET /workspace-settings/channels] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Get workspace settings - Live Chat Sidebar [GET /workspace-settings/live-chat-sidebar] Requires the "Manage Team" scope on the token.
Inputs: no named parameters.
Show/Hide workspace Channels [POST /workspace-settings/update-channels] Requires the "Manage Team" scope on the token.
Inputs: vk, rcs, sms, chat, +14 more.
Update the workspace settings for live chat sidebar, available values: single_bot_style,disable_sidebar,hide_unanswered,hide_my_groups,hide_collaborating,hide_supervised,hide_unassigned,hide_agents,hide_agent_groups,hide_status,hide_spam,hide_invalid,hide_unread,hide_unsubscribed,hide_segments,hide_channels,hide_channel_facebook,hide_channel_instagram,hide_channel_whatsapp,hide_channel_whatsapp_cloud,hide_channel_telegram,hide_channel_tiktok,hide_channel_apple,hide_channel_google,hide_channel_line,hide_channel_viber,hide_channel_vk,hide_channel_wechat,hide_channel_web,hide_channel_sso-google,hide_channel_sso-facebook,hide_channel_sso-email,show_labels,show_boards,show_lead_status,show_department [POST /workspace-settings/update-live-chat-sidebar] Requires the "Manage Team" scope on the token.
Inputs: data.
Recent tool additions, removals, and schema changes observed during successful MCP inspections.
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Scored across 256 tools
Many tools share similar purposes, especially the broadcast/send families (e.g., broadcast_by_tag vs broadcast_by_user_id vs broadcast_to_list) and the integration get/set/clear triplets. The distinctions are real (by tag vs by user id vs list), but the sheer volume of near-identical names makes misselection likely, especially when an agent is not deeply familiar with the domain.
All tools share the 'cigchat_' prefix, and most follow a domain_action_entity pattern (e.g., flow_create_user_field, subscriber_add_tag). However, there are inconsistencies: list endpoints sometimes omit the verb (e.g., flow_user_fields vs flow_create_user_field), and some tools use noun-first naming (e.g., flow_ai_task_info, flow_summary). The pattern is readable but not strictly uniform.
256 tools is an extreme count, far beyond any reasonable MCP surface. Even for a broad customer-messaging platform, this volume overwhelms an agent's tool-selection context and makes it hard to discover the right tool. The calibration for 50+ tools is '1', and this server has 5x that.
The tool set provides comprehensive CRUD coverage across subscribers, tags, fields, products, orders, discounts, locations, templates, integrations, and workspace settings. It includes list, get, create, update, and delete operations for nearly every entity, plus broadcast/send capabilities and a catch-all api_call tool for anything not explicitly exposed. There are no obvious dead ends.
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