cigchat_team_ticket_lists_update
Update a specific ticket in a team ticket list by providing list and item IDs, changing only the included fields like title, description, custom columns, assignee, or adding a comment.
Instructions
update a ticket, include only the fields that need to be changed [PUT /team/ticket-lists/{listId}/update/{listItemId}] Requires the "Manage Team" scope on the token.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| date1 | No | format: Y-m-d, example: 2024-10-15 | |
| date2 | No | format: Y-m-d, example: 2024-10-15 | |
| text1 | No | ||
| text2 | No | ||
| text3 | No | ||
| text4 | No | ||
| text5 | No | ||
| title | No | ||
| listId | Yes | List Id | |
| comment | No | add new comment | |
| number1 | No | ||
| number2 | No | ||
| rating1 | No | ||
| rating2 | No | ||
| select1 | No | available value can be option_key or option_code | |
| select2 | No | available value can be option_key or option_code | |
| select3 | No | available value can be option_key or option_code | |
| select4 | No | available value can be option_key or option_code | |
| select5 | No | available value can be option_key or option_code | |
| assignee | No | ||
| datetime1 | No | format: Y-m-d H:i:s in UTC, example: 2024-10-15 14:30:00, null to clear | |
| datetime2 | No | format: Y-m-d H:i:s in UTC, example: 2024-10-15 14:30:00, null to clear | |
| listItemId | Yes | List Item Id | |
| description | No | ||
| multi_select1 | No | option_key, option_code or option name list for column multi_select1, max 10, empty array to clear | |
| multi_select2 | No | option_key, option_code or option name list for column multi_select2, max 10, empty array to clear |