Verify the configured cig.chat API token and return the account it belongs to. Call this first when anything returns 401, or to confirm which bot you are connected to. Remember: one token controls exactly one bot. [GET /me]

Look up the namespace id for a tag, flow, field, segment, agent or other entity by name — or list what is available. cig.chat identifies most things by opaque ids like "f123t456". Most tools accept a plain name and resolve it for you; use this when you want to show the human the available options, or to disambiguate when a name matched more than one thing.

List every toolset this server can expose, how many tools each holds, and whether it is currently enabled. Use this when a tool you expected is missing — the toolset may be off.

Switch a toolset on for the rest of this session, making its tools available immediately. Use after cigchat_list_toolsets shows the one you need is disabled.

Look up a WhatsApp template by name and return the variable keys it expects, its namespace and its language. Call this BEFORE cigchat_send_whatsapp_template or cigchat_broadcast_whatsapp_template_by_tag so you send the right variables — a template sent with wrong or missing keys is rejected, and for broadcasts that is an expensive way to find out. [POST /whatsapp-template/list]

Look up a Facebook utility message template by name and return the variable keys it expects, its namespace and its language. Call this BEFORE cigchat_send_fb_utility_template or cigchat_broadcast_fb_utility_template_by_tag so you send the right variables — a template sent with wrong or missing keys is rejected, and for broadcasts that is an expensive way to find out. [POST /facebook-utility-message-template/list]

Mark announcement as read [POST /announcements/read]

Broadcast sub flow by segments, available types: EMAIL,SMS,WHATSAPP_TEMPLATE,FACEBOOK_NOTIFICATION [POST /subscriber/broadcast-by-segment] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.

Broadcast sub flow by tags, available types: EMAIL,SMS,WHATSAPP_TEMPLATE,FACEBOOK_NOTIFICATION [POST /subscriber/broadcast-by-tag] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.

Broadcast sub flow by user ids, available types: EMAIL,SMS,WHATSAPP_TEMPLATE,FACEBOOK_NOTIFICATION [POST /subscriber/broadcast-by-user-id] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.

Broadcast Facebook utility message template by tags [POST /subscriber/broadcast-facebook-utility-message-template-by-tag] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.

Broadcast Facebook utility message template by user ids [POST /subscriber/broadcast-facebook-utility-message-template-by-user-id] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.

Broadcast sub flow by user ns list, available types: EMAIL,SMS,WHATSAPP_TEMPLATE,FACEBOOK_NOTIFICATION [POST /subscriber/broadcast] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.

Broadcast whatsapp template by tags, you can find the namespace, name, lang, params from /api/whatapp-template/list, use use_default_values or params for wa_template [POST /subscriber/broadcast-whatsapp-template-by-tag] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.

Broadcast whatsapp template by user ids, you can find the namespace, name, lang, params from /api/whatapp-template/list, use use_default_values or params for wa_template [POST /subscriber/broadcast-whatsapp-template-by-user-id] DANGEROUS: sends to many subscribers at once, costs money and cannot be undone. Call once without confirm to get an audience estimate, show it to the human, and only then re-call with the confirmation token. Requires the "Manage Flow" scope on the token.

Cancel all pending recipients of a new, scheduled, or sending broadcast in the current flow. [DELETE /subscriber/broadcast/cancel] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Send Message" scope on the token.

Clear the config of Ainvented integration [DELETE /integration/ainvented] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Clear the config of CaludeAi integration [DELETE /integration/calude] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Clear the config of Dropi integration [DELETE /integration/dropi] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Clear the config of Meta Conversions Api integration [DELETE /integration/meta-conversions-api] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Clear the config of OpenAi integration [DELETE /integration/openai] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Clear the config of S3 Storage integration [DELETE /integration/s3storage] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Clear the config of shopify integration [DELETE /integration/shopify] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Clear the config of WooCommerce integration [DELETE /integration/woocommerce] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Clear the config of XAi integration [DELETE /integration/xai] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Create new tag [POST /shop/product-tags/create] Requires the "Manage Team" scope on the token.

Delete a cancelled broadcast and its recipient records from the current flow. [DELETE /subscriber/broadcast/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Send Message" scope on the token.

Delete tag [DELETE /shop/product-tags/{tagId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Create Facebook utility message template [POST /facebook-utility-message-template/create] Requires the "Manage Flow" scope on the token.

Delete Facebook utility message template [DELETE /facebook-utility-message-template/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

List Facebook utility message templates [POST /facebook-utility-message-template/list] Requires the "Manage Flow" scope on the token.

Sync Facebook utility message templates [POST /facebook-utility-message-template/sync] Requires the "Manage Flow" scope on the token.

Get the flow agent activity log data [GET /flow/agent-activity-log/data] Requires the "Manage Flow" scope on the token.

Get the flow agent summary [GET /flow-agent-summary] Requires the "Manage Team" scope on the token.

Get list of agents [GET /flow/agents] Requires the "Manage Flow" scope on the token.

View Ai Agent details, including description, prompts, ai function list and more [POST /flow/ai-agent-info] Requires the "Manage Flow" scope on the token.

Get list of ai agents by flow [GET /flow/ai-agents] Requires the "Manage Flow" scope on the token.

View Ai Task details [POST /flow/ai-task-info] Requires the "Manage Flow" scope on the token.

Get list of ai tasks by flow [GET /flow/ai-tasks] Requires the "Manage Flow" scope on the token.

Get list of bot fields by flow [GET /flow/bot-fields] Requires the "Manage Flow" scope on the token.

Get count of bot users status [GET /flow/bot-users-count] Requires the "Manage Flow" scope on the token.

Get list of chat button widgets [GET /flow/chat-button-widgets] Requires the "Manage Flow" scope on the token.

Get the flow conversation data, only return the closed conversations [GET /flow/conversations/data] Requires the "Manage Flow" scope on the token.

create new bot field [POST /flow/create-bot-field] Requires the "Manage Flow" scope on the token.

Create a closing note for the current flow [POST /flow/create-closing-note] Requires the "Manage Flow" scope on the token.

Create a shortcut for the current flow [POST /flow/create-shortcut] Requires the "Manage Flow" scope on the token.

create new tag [POST /flow/create-tag] Requires the "Manage Flow" scope on the token.

create new user field [POST /flow/create-user-field] Requires the "Manage Flow" scope on the token.

Get the flow custom event data [GET /flow/custom-events/data] Requires the "Manage Flow" scope on the token.

Get the flow custom event summary [GET /flow/custom-events/summary] Requires the "Manage Flow" scope on the token.

Delete bot field [DELETE /flow/delete-bot-field] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

Delete bot field by name [DELETE /flow/delete-bot-field-by-name] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

Delete a closing note from the current flow [DELETE /flow/delete-closing-note] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

Delete a shortcut from the current flow [DELETE /flow/delete-shortcut] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

Delete sub flow [DELETE /flow/delete-sub-flow] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

Delete tag [DELETE /flow/delete-tag] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

Delete tag by tag name [DELETE /flow/delete-tag-by-name] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

Delete user field [DELETE /flow/delete-user-field] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

Delete user field by name [DELETE /flow/delete-user-field-by-name] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

Get error logs for the current flow. [GET /flow/error-logs/data] Requires the "Manage Flow" scope on the token.

Get list of inbound webhooks by flow [GET /flow/inbound-webhooks] Requires the "Manage Flow" scope on the token.

update bot field value [PUT /flow/set-bot-field] Requires the "Manage Flow" scope on the token.

update bot field value by bot field name [PUT /flow/set-bot-field-by-name] Requires the "Manage Flow" scope on the token.

update multiple bot fields value, up to 20 bot fields [PUT /flow/set-bot-fields] Requires the "Manage Flow" scope on the token.

update multiple bot fields value by field name, up to 20 bot fields [PUT /flow/set-bot-fields-by-name] Requires the "Manage Flow" scope on the token.

Set default bot start flow, use main to reset the start flow to main flow [POST /flow/set-default-start-flow] Requires the "Manage Flow" scope on the token.

Set default start flow for web chat widget, use main to set the start flow to main flow [POST /flow/set-web-chat-widget-default-start-flow] Requires the "Manage Flow" scope on the token.

Get default ai provider and model, available ai_provider: openai, deepseek, xai, claude, gemini, groq, ainvented [GET /flow/settings/get-default-ai-provider] Requires the "Manage Flow" scope on the token.

Set audio transcription, available values: none,whisper-1,gpt-4o-transcribe,gpt-4o-mini-transcribe,whisper-large-v3-turbo,gemini-2.5-flash,gemini-3-flash-preview [POST /flow/settings/set-audio-transcription] Requires the "Manage Flow" scope on the token.

Set default ai provider and model, available ai_provider: openai, deepseek, xai, claude, gemini, groq, ainvented [POST /flow/settings/set-default-ai-provider] Requires the "Manage Flow" scope on the token.

Get the flow summary [GET /flow-summary] Requires the "Manage Team" scope on the token.

Get list of template installs in this flow [GET /flow/template-installs] Requires the "Manage Flow" scope on the token.

update Ai Agent provider and model, available ai_provider: openai, openai-responses, deepseek, xai, xai-responses, claude, gemini, groq, ainvented [POST /flow/update-ai-agent-provider] Requires the "Manage Flow" scope on the token.

update Ai Task provider and model, available ai_provider: openai, deepseek, xai, claude, gemini, groq, ainvented [POST /flow/update-ai-task-provider] Requires the "Manage Flow" scope on the token.

Update a closing note in the current flow [PUT /flow/update-closing-note] Requires the "Manage Flow" scope on the token.

Update a shortcut in the current flow [PUT /flow/update-shortcut] Requires the "Manage Flow" scope on the token.

Update user field name or display_type [POST /flow/update-user-field] Requires the "Manage Flow" scope on the token.

Get list of user fields by flow [GET /flow/user-fields] Requires the "Manage Flow" scope on the token.

Get a closing note from the current flow [GET /flow/closing-notes/{id}] Requires the "Manage Flow" scope on the token.

Get the config of Ainvented integration [GET /integration/ainvented] Requires the "Manage Team" scope on the token.

Get the config of Dropi integration [GET /integration/dropi] Requires the "Manage Team" scope on the token.

Get the config of Meta Conversions Api integration [GET /integration/meta-conversions-api] Requires the "Manage Team" scope on the token.

Get the config of OpenAi integration [GET /integration/openai] Requires the "Manage Team" scope on the token.

Get the config of S3 Storage integration [GET /integration/s3storage] Requires the "Manage Team" scope on the token.

Get the config of shopify integration [GET /integration/shopify] Requires the "Manage Team" scope on the token.

Get the config of WooCommerce integration [GET /integration/woocommerce] Requires the "Manage Team" scope on the token.

Get the config of XAi integration [GET /integration/xai] Requires the "Manage Team" scope on the token.

Get tag info [GET /shop/product-tags/{tagId}/get-info] Requires the "Manage Team" scope on the token.

Get a shortcut from the current flow [GET /flow/shortcuts/{id}] Requires the "Manage Flow" scope on the token.

Get subscriber info [GET /subscriber/get-info] Requires the "Manage Flow" scope on the token.

Get subscriber info by user unique id from channel, e.g. Facebook user id, WhatsApp user id, WeChat user id... [GET /subscriber/get-info-by-user-id] Requires the "Manage Flow" scope on the token.

Get the list of installed mini apps [GET /installed-mini-app/list] Requires the "Manage Team" scope on the token.

Update the config of Installed mini app, only for the mini app with auth type apikey [POST /installed-mini-app/update-api-key/{app_id}] Requires the "Manage Team" scope on the token.

Get the config of CaludeAi integration [GET /integration/claude] Requires the "Manage Team" scope on the token.

Get broadcasts in the current flow. Filter by the stored broadcast status when required. [GET /subscriber/broadcasts] Requires the "Send Message" scope on the token.

Get closing notes for the current flow [GET /flow/closing-notes] Requires the "Manage Flow" scope on the token.

Get list of custom events by flow [GET /flow/custom-events] Requires the "Manage Flow" scope on the token.

Get list of discount codes [GET /shop/discount-codes] Requires the "Manage Team" scope on the token.

Get list of orders [GET /shop/orders] Requires the "Manage Team" scope on the token.

Get list of product tags [GET /shop/product-tags] Requires the "Manage Team" scope on the token.

Get list of product types [GET /shop/product-types] Requires the "Manage Team" scope on the token.

Get list of product vendors [GET /shop/product-vendors] Requires the "Manage Team" scope on the token.

Get list of products [GET /shop/products] Requires the "Manage Team" scope on the token.

Get list of segments by flow [GET /flow/segments] Requires the "Manage Flow" scope on the token.

Get list of locations [GET /shop/locations] Requires the "Manage Team" scope on the token.

Get shortcuts for the current flow [GET /flow/shortcuts] Requires the "Manage Flow" scope on the token.

Get list of sub flows [GET /flow/subflows] Requires the "Manage Flow" scope on the token.

Get list of tags by flow [GET /flow/tags] Requires the "Manage Flow" scope on the token.

Get list of templates [GET /templates] Requires the "Manage Team" scope on the token.

Get current user info [GET /me]

Get member-uploaded media [GET /media-library] Requires the "Manage Team" scope on the token.

Mark notification as read [POST /notifications/read]

Get recent notifications and announcements [GET /notifications/recent]

Get list of OpenAI Embeddings [GET /openai-embeddings] Requires the "Manage Team" scope on the token.

Create new embedding [POST /openai-embeddings/create] Requires the "Manage Team" scope on the token.

Delete embedding [DELETE /openai-embeddings/{id}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Regenerate embeddings [POST /openai-embeddings/generate] Requires the "Manage Team" scope on the token.

Get embedding info [GET /openai-embeddings/{id}/get-info] Requires the "Manage Team" scope on the token.

Import OpenAI Embeddings, maximum 100 embeddings, max characters for each heading is 50, max characters for each text is 1000 [POST /openai-embeddings/import] Requires the "Manage Team" scope on the token.

Update embeding heading and text. [PUT /openai-embeddings/{id}/update] Requires the "Manage Team" scope on the token.

Get list of subscribers by seaching for name, phone, email, tag, custom user field and so on. [GET /subscribers] Requires the "Manage Flow" scope on the token.

Send content to subscriber, learn more about how to use dynamic content [POST /subscriber/send-content] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send email content to subscriber [POST /subscriber/send-email] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send Facebook utility message template to subscriber [POST /subscriber/send-facebook-utility-message-template] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send Facebook utility message template to subscriber by user id [POST /subscriber/send-facebook-utility-message-template-by-user-id] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send main flow to subscriber [POST /subscriber/send-main-flow] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send node to subscriber [POST /subscriber/send-node] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send sms content to subscriber [POST /subscriber/send-sms] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send sub flow to subscriber [POST /subscriber/send-sub-flow] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send sub flow to subscriber by flow name [POST /subscriber/send-sub-flow-by-flow-name] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send sub flow to subscriber by the unique user id from each channel [POST /subscriber/send-sub-flow-by-user-id] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send text content to subscriber [POST /subscriber/send-text] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send Whatsapp Template to subscriber, you can find the namespace, name, lang, params from /api/whatapp-template/list [POST /subscriber/send-whatsapp-template] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Send Whatsapp Template to subscriber, you can find the namespace, name, lang, params from /api/whatapp-template/list [POST /subscriber/send-whatsapp-template-by-user-id] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Update the config of Ainvented integration [POST /integration/ainvented] Requires the "Manage Team" scope on the token.

Update the config of CaludeAi integration [POST /integration/calude] Requires the "Manage Team" scope on the token.

Update the config of Dropi integration [POST /integration/dropi] Requires the "Manage Team" scope on the token.

Update the config of Meta Conversions Api integration [POST /integration/meta-conversions-api] Requires the "Manage Team" scope on the token.

Update the config of OpenAi integration [POST /integration/openai] Requires the "Manage Team" scope on the token.

Update the config of S3 Storage integration [POST /integration/s3storage] Requires the "Manage Team" scope on the token.

Update the config of shopify integration. For new custom app integration after 2026-02-01, use Client ID value in the api_key field, use Client Secret value in the token field [POST /integration/shopify] Requires the "Manage Team" scope on the token.

Update the config of WooCommerce integration [POST /integration/woocommerce] Requires the "Manage Team" scope on the token.

Update the config of XAi integration [POST /integration/xai] Requires the "Manage Team" scope on the token.

Get store business hours [GET /shop/business-hours/info] Requires the "Manage Team" scope on the token.

Update store business hours. id, available values: 1, 2, 3, 4, 5, 6, 7 name, available values: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday option, available values: open, close, open_1, open_2 start, required if option is open_1 or open_2, available values: between 00:00 and 23:45, stepping by 00:15 end, required if option is open_1 or open_2, available values: between 00:00 and 24:00, stepping by 00:15 start_2, required if option is open_2, available values: between 00:00 and 23:45, stepping by 00:15 end_2, required if option is open_2, available values: between 00:00 and 24:00, stepping by 00:15 [PUT /shop/business-hours/update] Requires the "Manage Team" scope on the token.

Create new tag [POST /shop/discount-codes/create] Requires the "Manage Team" scope on the token.

Delete discount code [DELETE /shop/discount-codes/{codeId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Delete discount code by code [DELETE /shop/discount-codes/delete-by-code] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Get discount code info [GET /shop/discount-codes/{codeId}/get-info] Requires the "Manage Team" scope on the token.

Get discount code info by code [GET /shop/discount-codes/get-info-by-code] Requires the "Manage Team" scope on the token.

Update discount code. [PUT /shop/discount-codes/{codeId}/update] Requires the "Manage Team" scope on the token.

Create new location [POST /shop/locations/create] Requires the "Manage Team" scope on the token.

Delete location [DELETE /shop/locations/{locationId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Get lcoation info [GET /shop/locations/{locationId}/get-info] Requires the "Manage Team" scope on the token.

Update location. [PUT /shop/locations/{locationId}/update] Requires the "Manage Team" scope on the token.

Create new order for bot user [POST /shop/orders/create] Requires the "Manage Flow" scope on the token.

Get order info [GET /shop/orders/{orderId}/get-info] Requires the "Manage Team" scope on the token.

Update order [PUT /shop/orders/{orderId}/update] Requires the "Manage Flow" scope on the token.

Create new type [POST /shop/product-types/create] Requires the "Manage Team" scope on the token.

Delete type [DELETE /shop/product-types/{typeId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Get type info [GET /shop/product-types/{typeId}/get-info] Requires the "Manage Team" scope on the token.

Update type name. [PUT /shop/product-types/{typeId}/update] Requires the "Manage Team" scope on the token.

Create new vendor [POST /shop/product-vendors/create] Requires the "Manage Team" scope on the token.

Delete vendor [DELETE /shop/product-vendors/{vendorId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Get vendor info [GET /shop/product-vendors/{vendorId}/get-info] Requires the "Manage Team" scope on the token.

Update vendor name. [PUT /shop/product-vendors/{vendorId}/update] Requires the "Manage Team" scope on the token.

Create new product [POST /shop/products/create] Requires the "Manage Team" scope on the token.

Delete product [DELETE /shop/products/{productId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Get product info [GET /shop/products/{productId}/get-info] Requires the "Manage Team" scope on the token.

Update product info only. To update variants, use /shop/products/update-variant [PUT /shop/products/{productId}/update] Requires the "Manage Team" scope on the token.

Get list of product variants [GET /shop/products/{productId}/variants] Requires the "Manage Team" scope on the token.

Create new product variant [POST /shop/products/{productId}/variants/create] Requires the "Manage Team" scope on the token.

Delete product variant [DELETE /shop/products/{productId}/variants/{variantId}/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Get product variant info [GET /shop/products/{productId}/variants/{variantId}/get-info] Requires the "Manage Team" scope on the token.

Update product variant info [PUT /shop/products/{productId}/variants/{variantId}/update] Requires the "Manage Team" scope on the token.

Add labels by label name to subscriber, up to 20 labels [POST /subscriber/add-labels-by-name] Requires the "Manage Flow" scope on the token.

Add tag to subscriber [POST /subscriber/add-tag] Requires the "Manage Flow" scope on the token.

Add tag to subscriber by tag name [POST /subscriber/add-tag-by-name] Requires the "Manage Flow" scope on the token.

Add tags to subscriber, up to 20 tags [POST /subscriber/add-tags] Requires the "Manage Flow" scope on the token.

Add tags by tag name to subscriber, up to 20 tags [POST /subscriber/add-tags-by-name] Requires the "Manage Flow" scope on the token.

Add item to subscriber shopping cart [POST /subscriber/add-to-cart] Requires the "Manage Flow" scope on the token.

Trigger an app event on subscriber from installed min-app [POST /subscriber/app-trigger] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Assign agent to chat [POST /subscriber/assign-agent] Requires the "Manage Flow" scope on the token.

Assign agent group to chat [POST /subscriber/assign-agent-group] Requires the "Manage Flow" scope on the token.

Get subscriber shopping cart detail [GET /subscriber/cart] Requires the "Manage Flow" scope on the token.

Checkout subscriber shopping cart and mark as paid [POST /subscriber/cart-paid] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Get list of subscriber chat messages. type: in -> Incoming message from bot user, out -> Ougoing message from bot, agent -> Outgoing message from human agent, note -> Private note, system -> system messages [GET /subscriber/chat-messages] Requires the "Manage Flow" scope on the token.

Get chat messages by multiple mids, up to 100 mids. type: in -> Incoming message from bot user, out -> Ougoing message from bot, agent -> Outgoing message from human agent [POST /subscriber/chat-messages-by-mids] Requires the "Manage Flow" scope on the token.

Clear subscriber user field value [DELETE /subscriber/clear-user-field] Requires the "Manage Flow" scope on the token.

Clear subscriber user field value by field name [DELETE /subscriber/clear-user-field-by-name] Requires the "Manage Flow" scope on the token.

Clear multiple subscriber user fields, up to 20 user fields [DELETE /subscriber/clear-user-fields] Requires the "Manage Flow" scope on the token.

Clear multiple subscriber user fields, up to 20 user fields [DELETE /subscriber/clear-user-fields-by-name] Requires the "Manage Flow" scope on the token.

Create new subscriber, phone or email is required [POST /subscriber/create] Requires the "Manage Flow" scope on the token.

Create new subscribers, phone or email is required [POST /subscriber/create-many] Requires the "Manage Flow" scope on the token.

Delete subscriber [DELETE /subscriber/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

Empty subscriber shopping cart items [DELETE /subscriber/empty-cart] Requires the "Manage Flow" scope on the token.

Log custom event [POST /subscriber/log-custom-event] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Update chat status [POST /subscriber/move-chat-to] Requires the "Manage Flow" scope on the token.

Opt-in Email [POST /subscriber/opt-in-email] Requires the "Manage Flow" scope on the token.

Opt-in SMS [POST /subscriber/opt-in-sms] Requires the "Manage Flow" scope on the token.

Opt-out Email [DELETE /subscriber/opt-out-email] Requires the "Manage Flow" scope on the token.

Opt-out SMS [DELETE /subscriber/opt-out-sms] Requires the "Manage Flow" scope on the token.

Pause bot automation to subscriber [POST /subscriber/pause-bot] Requires the "Manage Flow" scope on the token.

Remove item from subscriber shopping cart [DELETE /subscriber/remove-from-cart] Requires the "Manage Flow" scope on the token.

Remove labels from subscriber by label name, up to 20 labels [DELETE /subscriber/remove-labels-by-name] Requires the "Manage Flow" scope on the token.

Remove tag from subscriber [DELETE /subscriber/remove-tag] Requires the "Manage Flow" scope on the token.

Remove tag from subscriber by tag name [DELETE /subscriber/remove-tag-by-name] Requires the "Manage Flow" scope on the token.

Remove tags from subscriber, up to 20 tags [DELETE /subscriber/remove-tags] Requires the "Manage Flow" scope on the token.

Remove tags from subscriber by tag name, up to 20 tags [DELETE /subscriber/remove-tags-by-name] Requires the "Manage Flow" scope on the token.

Resume bot automation to subscriber [POST /subscriber/resume-bot] Requires the "Manage Flow" scope on the token.

Set or update subscriber user field value [PUT /subscriber/set-user-field] Requires the "Manage Flow" scope on the token.

Set or update subscriber user field value by field name [PUT /subscriber/set-user-field-by-name] Requires the "Manage Flow" scope on the token.

Set or update subscriber multiple user field value, up to 20 user fields [PUT /subscriber/set-user-fields] Requires the "Manage Flow" scope on the token.

Set or update subscriber multiple user field value, up to 20 user fields [PUT /subscriber/set-user-fields-by-name] Requires the "Manage Flow" scope on the token.

Subscribe to bot [POST /subscriber/subscribe-to-bot] Requires the "Manage Flow" scope on the token.

Unassign agent from chat [POST /subscriber/unassign-agent] Requires the "Manage Flow" scope on the token.

Unsubscribe from bot [DELETE /subscriber/unsubscribe-from-bot] Requires the "Manage Flow" scope on the token.

Update subscriber data [PUT /subscriber/update] Requires the "Manage Flow" scope on the token.

Update order status to paid,ordered,processing,shipped,completed,cancelled,refunded [POST /subscriber/update-order-status] Delivers a real message to a person. Requires the "Manage Flow" scope on the token.

Get agent group information and members [GET /team/agent-group/{id}] Requires the "Manage Team" scope on the token.

Get list of Agent Groups [GET /team/agent-groups] Requires the "Manage Team" scope on the token.

Get list of bot users by seaching for name, phone, email and so on. [GET /team-bot-users] Requires the "Manage Team" scope on the token.

create new agent group [POST /team/create-agent-group] Requires the "Manage Team" scope on the token.

create new label [POST /team/create-label] Requires the "Manage Team" scope on the token.

Delete agent group [DELETE /team/delete-agent-group/{id}] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Delete label [DELETE /team/delete-label] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Delete label by label name [DELETE /team/delete-label-by-name] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Get list of workspace bots [GET /team-flows] Requires the "Manage Team" scope on the token.

Get workspace info [GET /team-info] Requires the "Manage Team" scope on the token.

Get list of labels [GET /team/labels] Requires the "Manage Team" scope on the token.

Get list of workspace members [GET /team-members] Requires the "Manage Team" scope on the token.

Add a comment and optional attachment URL to a ticket [POST /team/ticket-lists/{listId}/items/{listItemId}/comments] Requires the "Manage Team" scope on the token.

Get comments and attachment URLs for a ticket [GET /team/ticket-lists/{listId}/items/{listItemId}/comments] Requires the "Manage Team" scope on the token.

Get list of ticket lists [GET /team/ticket-lists] Requires the "Manage Team" scope on the token.

create new ticket [POST /team/ticket-lists/{listId}/create] Requires the "Manage Team" scope on the token.

delete a ticket [DELETE /team/ticket-lists/{listId}/delete/{listItemId}] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Team" scope on the token.

Get list of ticket list fields [GET /team/ticket-lists/{listId}/fields] Requires the "Manage Team" scope on the token.

Get list of ticket list items [GET /team/ticket-lists/{listId}/items] Requires the "Manage Team" scope on the token.

Get the ticket list change log data [GET /team/ticket-lists/{listId}/log-data] Requires the "Manage Team" scope on the token.

update a ticket, include only the fields that need to be changed [PUT /team/ticket-lists/{listId}/update/{listItemId}] Requires the "Manage Team" scope on the token.

update agent group [PUT /team/update-agent-group/{id}] Requires the "Manage Team" scope on the token.

update agent group members [POST /team/update-agent-group-users/{id}] Requires the "Manage Team" scope on the token.

Generate template one time install link [POST /template/{templateNs}/generate-one-time-link] Requires the "Manage Team" scope on the token.

Get list of installs by template ns [GET /template/{templateNs}/installs] Requires the "Manage Team" scope on the token.

Update tag name. [PUT /shop/product-tags/{tagId}/update] Requires the "Manage Team" scope on the token.

Change user password [PUT /user/change-password]

Get paginated WhatsApp call logs for the workspace [GET /wa-call-logs] Requires the "Manage Team" scope on the token.

Create Whatsapp template, check https://developers.facebook.com/docs/graph-api/reference/whats-app-business-account/message_templates/#Creating [POST /whatsapp-template/create] Requires the "Manage Flow" scope on the token.

Delete Whatsapp template [DELETE /whatsapp-template/delete] DESTRUCTIVE: irreversible. Call once without confirm to get an impact statement first. Requires the "Manage Flow" scope on the token.

List Whatsapp templates [POST /whatsapp-template/list] Requires the "Manage Flow" scope on the token.

Sync Whatsapp templates [POST /whatsapp-template/sync] Requires the "Manage Flow" scope on the token.

Get workspace settings - Channels [GET /workspace-settings/channels] Requires the "Manage Team" scope on the token.

Get workspace settings - Live Chat Sidebar [GET /workspace-settings/live-chat-sidebar] Requires the "Manage Team" scope on the token.

Show/Hide workspace Channels [POST /workspace-settings/update-channels] Requires the "Manage Team" scope on the token.

Update the workspace settings for live chat sidebar, available values: single_bot_style,disable_sidebar,hide_unanswered,hide_my_groups,hide_collaborating,hide_supervised,hide_unassigned,hide_agents,hide_agent_groups,hide_status,hide_spam,hide_invalid,hide_unread,hide_unsubscribed,hide_segments,hide_channels,hide_channel_facebook,hide_channel_instagram,hide_channel_whatsapp,hide_channel_whatsapp_cloud,hide_channel_telegram,hide_channel_tiktok,hide_channel_apple,hide_channel_google,hide_channel_line,hide_channel_viber,hide_channel_vk,hide_channel_wechat,hide_channel_web,hide_channel_sso-google,hide_channel_sso-facebook,hide_channel_sso-email,show_labels,show_boards,show_lead_status,show_department [POST /workspace-settings/update-live-chat-sidebar] Requires the "Manage Team" scope on the token.

Call any cig.chat API endpoint directly, for endpoints without a dedicated tool. Prefer the dedicated tool when one exists — it has a validated schema and safety checks that this does not. The Authorization header is added for you; never put a token in the arguments. Base URL is https://app.cig.chat/api. Full API reference: https://app.cig.chat/api