cigchat_subscriber_assign_agent_group
Assign a subscriber chat to a specific agent group using the group's ID or name and the user's namespace. Enables routing conversations to the appropriate support team.
Instructions
Assign agent group to chat [POST /subscriber/assign-agent-group] Requires the "Manage Flow" scope on the token.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| user_ns | Yes | ||
| agent_group_id | Yes | Accepts either the agent_group namespace id or the agent_group's exact name — the server resolves names automatically. Example: 123 |