cigchat_team_create_agent_group
Create a new agent group for your cig.chat team to organize agents, set assignment methods (random, round-robin), and control conversation visibility.
Instructions
create new agent group [POST /team/create-agent-group] Requires the "Manage Team" scope on the token.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | ||
| image | No | ||
| online_first | No | Default (0), Online First (1), Online Only (2) Example: 0 | |
| assign_method | No | random,least_assigned,round_robin Example: random | |
| only_view_assigned_to_me | No | All Conversations (0), Only conversations assigned to me (1) Example: 0 |