cigchat_team_ticket_item_add_comment
Add a comment to a support ticket with an optional attachment URL. Provide list ID, item ID, and content to update the ticket thread.
Instructions
Add a comment and optional attachment URL to a ticket [POST /team/ticket-lists/{listId}/items/{listItemId}/comments] Requires the "Manage Team" scope on the token.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| file | No | HTTPS attachment URL Example: https://files.example.com/invoice.pdf | |
| listId | Yes | ||
| content | Yes | Example: The issue has been investigated. | |
| listItemId | Yes |