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CallRail MCP

get_company

Retrieve full details for a company by its ID. Soft-deleted companies return a disabled status, not a 404 error.

Instructions

Get full detail for one company.

Args: company_id: 'COM...' id. account_id: Auto-resolves if omitted.

Note: Returns the disabled record (with status: "disabled", disabled_at timestamp) for soft-deleted companies — NOT 404. Check the status field if you need to distinguish.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
account_idNo
company_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations, so description carries full burden. Discloses that soft-deleted companies return a record with disabled status instead of 404, and account_id auto-resolves. This is key behavioral information.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Extremely concise: one-line purpose, bullet-pointed args, and a note. No redundant sentences. Front-loaded and well-organized.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given an output schema exists (not shown), description doesn't need to detail return values. It covers the essential behavior including soft-delete handling. Could mention error cases, but overall sufficient for a simple get tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema has 0% description coverage. The description adds 'COM...' id format for company_id and 'Auto-resolves if omitted' for account_id, both beyond schema details.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states 'Get full detail for one company', which is specific and distinct from sibling tools like list_companies. The note about disabled records adds further specificity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides context like auto-resolution of account_id and behavior for soft-deleted companies, but does not offer explicit guidance on when to use vs. alternatives like list_companies.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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