Skip to main content
Glama
pghdma

CallRail MCP

by pghdma

create_company

Create a new company (client) under the account.

Instructions

Create a new company (client) under the account.

Useful for new-client onboarding. CallRail bills per number, not per company: creating a company is free; provisioning trackers under it is what costs money (see create_tracker).

Args: name: Display name (e.g. "Smith & Co Roofing"). Required. time_zone: IANA TZ. Default 'America/New_York' (matches your existing companies). Common: 'America/Los_Angeles', 'America/Chicago', 'America/Denver'. callscore_enabled: CallRail CallScore™ AI scoring (paid feature). Pass None (default) to inherit account-level default. lead_scoring_enabled: Manual lead-status workflow. None=inherit. swap_exclude_jquery: Skip jQuery-driven phone swaps. None=inherit. callscribe_enabled: Conversation Intelligence transcripts (paid). None=inherit. keyword_spotting_enabled: Real-time keyword detection in calls. None=inherit. form_capture: Enable CallRail Form Tracking. None=inherit. account_id: Auto-resolves if omitted.

Note: Optional booleans default to None (inherit account-level defaults) rather than False. Sending False for a paid feature on an account that has it enabled would actively DISABLE it, almost never the caller's intent on a fresh-create.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYes
time_zoneNoAmerica/New_York
account_idNo
form_captureNo
callscore_enabledNo
callscribe_enabledNo
swap_exclude_jqueryNo
lead_scoring_enabledNo
keyword_spotting_enabledNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv1.0.0

TDQS

A4.6/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full behavioral burden. It discloses that creating a company is free, that optional booleans default to None (inherit account defaults), and that sending False can actively disable paid features. This is valuable, non-obvious behavior beyond what the schema states. It does not detail response behavior, but an output schema is present, so that omission is acceptable.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is organized with a clear purpose statement, a billing context sentence that earns its place, and a parameter list with concise inline explanations. The important warning about False versus None is front-loaded into the note section. There is no filler or redundant restating of the schema.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a 9-parameter creation tool with no annotations)Skip? Actually no. Need final. Let's output.The description includes everything an agent needs: purpose, cost implications, parameter semantics, default inheritance behavior, and a dangerous edge case about False disabling paid features. The presence of an output schema covers return-value details. The only slight gap is not explicitly saying 'use update_company to modify an existing company,' but this is a minor omission given the clear onboarding context and the sibling list.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters5/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. It does, covering all 9 parameters with meaningful semantics: name is required with an example, time_zone has a default and common values, each boolean explains what it toggles and that None means inherit, and account_id auto-resolves. This goes far beyond the bare schema titles and types.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description opens with a specific verb and resource: 'Create a new company (client) under the account.' It then clearly positions the tool for new-client onboarding and distinguishes it from related tools like create_tracker. The purpose is unmistakable even before looking at the parameter schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description gives explicit guidance on when to use this tool ('Useful for new-client onboarding') and connects it to the billing model, pointing to create_tracker for the actual cost-bearing provisioning step. It does not explicitly enumerate exclusions versus update_company or list_companies, but the onboarding framing plus sibling reference is strong enough to route an agent correctly.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.