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CallRail MCP

get_call_recording

Get the recording URL for a call by its ID. Returns a short-lived signed audio URL for playback.

Instructions

Get the recording URL for a call. Returns a short-lived signed URL — fetch and use it within a few minutes before it expires.

Recording must be enabled on the company (CallRail UI > Settings > Account). Calls placed BEFORE recording was enabled have no recording even if it's enabled now — CallRail does not retroactively record.

Args: call_id: 'CAL...' id. account_id: CallRail account ID. Auto-resolves if omitted.

Returns: JSON string with url (signed audio URL, typically MP3) plus recording metadata. Empty url typically means recording was disabled at call time, or the user opted out via the call-flow recording disclaimer.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
call_idYes
account_idNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description fully discloses behavioral traits: URL expiration, prerequisite of recording being enabled, no retroactive recording, and meaning of empty URL. This exceeds expectations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Description is succinct with a clear intro, prerequisites, args, and returns. Every sentence adds value; no redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Covers all necessary aspects: purpose, prerequisites, parameter details, return format, and edge cases. Given the tool's complexity, the description is fully adequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Despite 0% schema description coverage, the description adds meaning by specifying call_id format ('CAL...') and explaining account_id auto-resolves. The Returns section also clarifies output structure, compensating for the schema gaps.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Get the recording URL for a call' and elaborates on the short-lived URL, distinguishing it from sibling tools like get_call or get_call_transcript.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides clear context on when to use the tool (need recording URL), including prerequisites (recording enabled) and edge cases (calls before enablement have no recording). Does not explicitly list alternatives or when not to use, but the context is sufficiently clear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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