send_whatsapp_message
Send a free-text WhatsApp message to a customer within the 24-hour service window by providing the conversation card ID and text.
Instructions
Send a free-text WhatsApp message into an existing conversation. Note: WhatsApp only allows free-text messages inside the 24-hour customer service window; outside it, use send_whatsapp_template instead.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes | The message text to send | |
| cardId | Yes | The WhatsApp card ID (whatsappCardId) of the conversation to reply to. | |
| boardId | No | Board ID. Auto-resolved from the card when omitted. | |
| columnId | No | Column ID the card is in. Auto-resolved from the card when omitted. |