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Gorgias MCP Server

by benpalmer1

Get Voice Call

gorgias_get_voice_call
Read-only

Retrieve a single voice call by its unique ID to access call details and recordings.

Instructions

GET /api/phone/voice-calls/{id} — Retrieve a single voice call by its unique ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesThe ID of the voice call to retrieve
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The annotations already declare readOnlyHint=true and openWorldHint=true, so the safety profile is known. The description adds no further behavioral context (e.g., error handling, permissions, rate limits), merely echoing the GET method which is already covered by the annotation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence that front-loads the HTTP method and endpoint, with zero wasted words. It efficiently conveys the tool's purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read-only getter with one parameter and no output schema, the description is adequate. It tells the agent exactly what the tool does and what input it needs. There is no mention of return values or errors, but those are not required when no output schema exists and the tool is straightforward.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with a clear description for the 'id' parameter. The description's 'by its unique ID' restates rather than adds meaning, so it does not enhance the schema's existing explanation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Retrieve a single voice call by its unique ID' with a specific verb and resource, and the endpoint GET /api/phone/voice-calls/{id} reinforces this. It is distinct from sibling tools like list_voice_calls and get_voice_call_event.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description makes the primary usage clear (retrieve one voice call by ID) but does not explicitly mention when to use this over list_voice_calls or provide exclusions. The context is implied rather than stated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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