Create Integration
gorgias_create_integrationCreate an HTTP integration in Gorgias to call an external URL when ticket events occur, enabling automated webhooks for triggers like ticket creation or updates.
Instructions
POST /api/integrations — Creates a new integration within the Gorgias helpdesk system. The primary supported type via the REST API is the HTTP integration, which calls an external URL when specific ticket events occur.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| http | No | HTTP configuration object. Required when type is 'http' | |
| name | Yes | Name of the integration (e.g. 'My HTTP integration') | |
| type | Yes | Only 'http' integrations are creatable via the REST API | |
| description | No | Human-readable description of the integration's purpose | |
| business_hours_id | No | ID of the business hours configuration to associate with this integration. Relevant for phone integrations only. When null, the account's default business hours are used |