Gorgias MCP Server
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TDQS
Scored across 112 tools
Multiple tools serve overlapping purposes: raw vs smart variants for ticket retrieval, search, and reporting. Though descriptions help differentiate them, an agent could easily select the wrong one (e.g., gorgias_get_ticket vs gorgias_smart_get_ticket).
Most tools follow the gorgias_verb_noun pattern, but there are deviations like gorgias_smart_search and use of synonyms (retrieve vs get). Overall the naming is consistent and predictable enough.
112 tools is far beyond any reasonable scope for an MCP server; it reflects the entire REST API surface rather than a curated set, with many redundant smart variants and overlapping endpoints.
The tool set covers CRUD for customers, tickets, messages, tags, teams, users, views, macros, integrations, and more, plus search and reporting. Minor gaps exist (e.g., no delete satisfaction survey, non-functional upload), but the surface is remarkably complete.